At a Glance
- Tasks: Provide top-notch service to customers and manage parts efficiently.
- Company: Join Lithia UK, a leading automotive retailer with a focus on innovation.
- Benefits: Enjoy 33 days holiday, birthday leave, and exclusive discounts.
- Other info: Diverse and inclusive workplace with opportunities for career advancement.
- Why this job: Be part of a team that values growth, fun, and customer satisfaction.
- Qualifications: Experience in the motor industry and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Evans Halshaw Hyundai, Leeds offers a competitive salary, pension, life assurance, and 33 days holiday (including bank holidays), along with exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Do you love working with people? Can you provide the highest standard of customer service possible to ensure their needs and requirements are met consistently? Join us as a Parts Supervisor – on a daily basis you will serve our internal and external customers in a timely manner, giving them effective advice based on your personal knowledge of products.
What does the role of Parts Supervisor involve?
- Provide an excellent service to our internal and external customers on a daily basis and in a timely manner
- Ensure all needs and requirements for parts are met through your personal knowledge of products
- Use Manufacturers Electronic Parts Catalogues and ordering systems effectively for our customers' needs
- Work with manufacturers, industry colleagues and customers, being their first port of call when they have a query
What do you need to succeed as Parts Supervisor?
- Be comfortable liaising via various channels including phone, email, fax and face to face
- Experience gained within the motor industry and with a basic knowledge of vehicle layout, function and location of parts
- People-focused and an inspirational team player
- Excellent communication and organisational skills
- Customer facing experience and be proficient in IT systems and packages
What we can offer you:
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme
At Lithia UK, our growth is powered by our people: As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.
If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.
Parts Supervisor in Leeds employer: Evans Halshaw
Lithia UK is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary, generous holiday allowance, and unique benefits such as a Salary Sacrifice scheme for new cars and paid volunteer days. Our vibrant work culture fosters innovation and teamwork, ensuring that every employee feels valued and empowered to make a meaningful impact in the automotive industry. Join us in Leeds, where your career can flourish alongside our commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Supervisor in Leeds
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Evans Halshaw. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Evans Halshaw before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Parts Supervisor in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Evans Halshaw:Your cover letter is your chance to shine! Tell us why you want to work at Evans Halshaw specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Evans Halshaw!
How to prepare for a job interview at Evans Halshaw
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
