Genesis Personal Assistant in Leeds

Basic salary of £32,000 plus uncapped bonus, with company car, pension, critical illness, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.

In your role as a Genesis Personal Assistant, you'll be a vital member of our revolutionary retail team, collaborating with one of the most innovative and esteemed brands in the industry. Reporting into the Brand Manager, you’ll execute the full sales process from initial enquiry all the way through to Handover, ensuring you deliver an exceptional experience for all our guests from start to finish. You'll be that reassuring presence at every step of the customer journey.

To make this possible and set you up for success you’ll be equipped with 1st class brand and retailer training that is designed to support you get set up and play a critical role in our growth. These opportunities will empower you to gain a deep understanding of the brand and our systems and processes. Genesis are one of the world’s fastest growing luxury car brands, they strive to create the finest automobiles, products and services around the world to make a difference to our customers lives.

If you’re looking for a role that’s a blend of being fast‑paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home!

Your Journey as a Personal Assistant:

• Creating great experiences for our guests, from the moment they make initial contact; to helping them discover their perfect vehicle; to the day they drive away their highly anticipated New or Used Genesis.
• A true ambassador for Genesis, you’ll showcase an in‑depth understanding of our brand’s exclusive market position, products and services whilst representing it with pride and excellence ensuring the customer is fully informed of all offers.
• Becoming a true champion of the sales process, driving forwards all new and used car enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised.
• Driving brand awareness through social media, events and online presence whilst keeping our customers informed of brand and product news/developments, ensuring their Genesis experience is always current and exciting.
• Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations.

Are You Ready to Embrace the Challenge?

We’re looking for someone who thrives in a dynamic environment and brings energy, precision, and a passion for excellence to everything they do. To succeed in this role, you’ll need to be:

• Highly organised with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Customer‑focused putting the needs of our guests at the heart of every interaction to deliver a premium experience.
• Driven and fast‑paced someone who enjoys working at speed while maintaining high standards and a positive, can‑do attitude.

Other key areas are looking for:

• Proficiency in curating unforgettable customer experiences, coupled with a relentless drive to consistently surpass sales and aftercare targets.
• Expertise in managing brand awareness, demonstrated through the orchestration and promotion of events that resonate with luxury target audiences, thereby enhancing brand recognition.
• Excellent verbal and written communication skills with the ability to effortlessly build trust and rapport, which is at the heart of our customer relationships.
• Familiarity with products and services within the automotive and retail landscape, preferably within luxury brands.
• Confidence and experience with computer systems and hold a full UK driving licence – you will be attending various events and customer meetings across the UK.
• Passionate for our industry, the people who work in it and the people we serve.
• Commitment to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment.

Do you have what it takes to be a Evans Halshaw colleague?

• A collaborative team player, who is open to new ideas and appreciates the difference that each person makes.
• Committed to taking personal ownership and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment.
• Has a passion for our industry, the people who work in it and the people we serve.
• Be driven to exceed expectations and consistently achieve fantastic results.
• Confident and experienced with computer systems, and a full UK driving licence – you’ll have the opportunity to drive a huge range of thrilling vehicles.

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love.
• Celebrate your special day with an extra day off on your birthday.
• Our industry‑leading Family Leave Policies ensure you’re supported when it matters most.
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive.
• Take a paid day to volunteer and give back to a cause close to your heart.
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries.
• Unlock your potential with tailored training and endless career growth opportunities.
• Commute for less with our cycle to work scheme.
• Access high street discounts to make the everyday a little more rewarding.
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme.

At Lithia UK, our growth is powered by our people. As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together.

If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio‑economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.

We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.