At a Glance
- Tasks: Be the go-to person for customers, ensuring their vehicle care needs are met.
- Company: Join Evans Halshaw, a trusted name in automotive customer care.
- Benefits: Enjoy a competitive salary, 33 days holiday, and exclusive perks.
- Other info: 12-month fixed-term contract with great career development opportunities.
- Why this job: Make a real difference in customer experiences while working with a dynamic team.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28665 - 41807 € per year.
Evans Halshaw in Hull is seeking a Service Advisor for a maternity cover position on a 12-month fixed-term contract. You will be the trusted link between customers and the workshop, ensuring a seamless and stress-free experience. The role includes maximum customer interaction, promoting necessary vehicle care solutions, and collaborating with technicians.
With a basic salary of £28,665 and OTE of £41,807, the position offers 33 days holiday, pension, life assurance, and exclusive company benefits.
Service Advisor - Customer Care & Vehicle Health Upsell in Kingston upon Hull employer: Evans Halshaw
Evans Halshaw in Hull is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries, generous holiday allowances, and exclusive benefits, employees are encouraged to grow within the company while enjoying a fulfilling role that directly impacts customer satisfaction and vehicle health.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - Customer Care & Vehicle Health Upsell in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can make all the difference when you're trying to land that Service Advisor role.
✨Tip Number 2
Practice your pitch! When you get that interview, be ready to showcase your customer care skills and how you can promote vehicle health solutions. We suggest rehearsing common interview questions with a mate to boost your confidence.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look sharp and professional when you walk into that interview – it shows you mean business!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Advisor - Customer Care & Vehicle Health Upsell in Kingston upon Hull
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight your experience in customer service. We want to see how you've made customers feel valued and how you've handled their needs effectively.
Be Clear About Your Vehicle Knowledge:If you have any knowledge about vehicle care or maintenance, let us know! We’re looking for someone who can confidently promote vehicle solutions to our customers.
Tailor Your Application:Don’t just send a generic application. We love it when candidates take the time to tailor their CV and cover letter to the specific role. Show us why you’re the perfect fit for this Service Advisor position!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Evans Halshaw
✨Know Your Stuff
Familiarise yourself with the basics of vehicle care and common customer concerns. Being able to discuss vehicle health solutions confidently will show that you’re not just a people person, but also knowledgeable about the industry.
✨Practice Active Listening
During the interview, demonstrate your ability to listen carefully. This role requires maximum customer interaction, so showing that you can understand and respond to customer needs will set you apart from other candidates.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with customers in the past. Whether it’s resolving a complaint or upselling a service, clear communication is key in this role, and we want to see that you can handle it with ease.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
