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For Companies At a Glance
- Tasks: Lead a dynamic workshop team and elevate customer experiences in the automotive industry.
- Company: Join Evans Halshaw Ford, a flagship dealership with a strong reputation.
- Benefits: Earn over £75,000, enjoy a company car, healthcare, and 33 days holiday.
- Why this job: Make a real impact in a leading automotive environment while developing your career.
- Qualifications: Proven leadership in automotive aftersales with a passion for customer service.
- Other info: Be part of a diverse team that values your ideas and growth.
The predicted salary is between 54000 - 84000 £ per year.
Our Evans Halshaw Ford Preston dealership, the undisputed flagship site of the Ford Division, is opening its doors to an exceptional Aftersales Leader. This opportunity doesn’t come around often. With a 30-ramp workshop covering car and commercial vehicles, 18 highly skilled Ford technicians, and one of the most recognised Ford operations in the country, this is your stage to lead, inspire, and deliver excellence at scale.
A Market-Leading Package
- Uncapped Realistic Potential Earnings Of £75,000+
- Company car
- Pension & life assurance
- Health care
- 33 days holiday (including bank holidays)
- Exclusive retail benefits including used car discounts, leasing offers, and aftersales incentives
The role: Own the Workshop. Lead the Team. Care for our Customers.
As the Aftersales Leader, you will take full command of the workshop, Service Advisor team, and Parts Operation. You’ll be the driving force behind performance, customer experience, and commercial success ensuring the site sets the benchmark for the entire division.
As Aftersales Leader, you’ll be responsible for:
- Ensuring all repair and warranty work meets strict Ford and company standards
- Maximising departmental performance via productive labour sales, parts margins, and value added product
- Full accountability for budgets, costs, and departmental KPIs
- Continually reviewing pricing strategies and ensuring compliance with all relevant legislation
- Leading, motivating, and developing your team with clear targets and expectations
- Maintaining an impeccable, safe working environment aligned with all H&S regulations
- Elevating customer experience to deliver market-leading CSI performance
What do you need to succeed?
We’re searching for a standout automotive aftersales professional — someone who combines commercial focus with a passion for people and customer service.
- Proven success in a workshop, service, or parts leadership role
- Excellent track record in target-driven environments
- A natural team leader who inspires others to exceed expectations
- Strong commercial acumen and understanding of key performance levers
- Deep knowledge of consumer and vehicle legislation
- A customer-centric mindset with a drive to deliver exceptional service every time
At Lithia UK, our growth is powered by our people: Be part of something bigger. Lithia UK is one of the world’s largest and most forward-thinking automotive retailers. Our ambition is huge — to redefine the future of mobility and deliver unparalleled customer experiences. When you join us, you’re joining a culture built on:
- Earning Customers for Life
- Improving Constantly
- Taking Personal Ownership
- Having Fun Along the Way
Here, your ideas matter. Your growth matters. And your success will be celebrated every step of the way.
Diversity is Our Strength:
Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.
Aftersales Leader in Blackburn employer: Evans Halshaw
Contact Detail:
Evans Halshaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Leader in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at Evans Halshaw. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your leadership style aligns with Lithia UK's mission of earning customers for life and improving constantly.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in aftersales can elevate customer satisfaction and drive performance. We want to hear your success stories!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Evans Halshaw.
We think you need these skills to ace Aftersales Leader in Blackburn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the automotive industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer service and leading a team.
Tailor Your CV: Make sure your CV is tailored to the Aftersales Leader role. Highlight your relevant experience in workshop or service leadership, and don’t forget to mention any achievements that demonstrate your ability to drive performance and exceed targets.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences. Remember, we’re looking for standout candidates, so make it easy for us to spot why you’re the one!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Evans Halshaw Ford Preston. Don’t miss out!
How to prepare for a job interview at Evans Halshaw
✨Know Your Stuff
Make sure you brush up on your knowledge of Ford's standards and the specific aftersales processes. Familiarise yourself with the latest consumer and vehicle legislation, as well as any recent developments in the automotive industry. This will show that you're not just a candidate, but a knowledgeable leader ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team to exceed targets or improved customer satisfaction. Be ready to discuss your leadership style and how you plan to inspire the team at Evans Halshaw Ford.
✨Understand the Numbers
As an Aftersales Leader, you'll need to be comfortable with budgets and KPIs. Brush up on your commercial acumen and be prepared to discuss how you've maximised performance in previous roles. Bring along some ideas on how you could improve departmental performance at this dealership.
✨Customer-Centric Mindset
Demonstrate your commitment to exceptional customer service. Prepare to share specific examples of how you've elevated customer experiences in the past. Highlight your understanding of customer needs and how you plan to ensure that every interaction at the dealership is top-notch.
