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- Tasks: Lead and motivate a team to deliver top-notch customer service and achieve sales goals.
- Company: Join Evans Cycles, where cycling is our passion and culture.
- Benefits: Enjoy commission bonuses, discounts, and access to development courses.
- Other info: Flexible shifts and opportunities for personal and professional growth await you.
- Why this job: Be part of a dynamic team and grow your career in the cycling industry.
- Qualifications: Retail management experience and a passion for customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
Supporting the Store Manager in leading and motivating the team to deliver excellent service and achieve sales targets. Setting high standards for customer experience and ensuring these are consistently met. Driving sales by coaching the team on product knowledge, selling techniques, and service excellence. Overseeing merchandising standards to keep the store well-presented and commercially strong. Assisting with staff training and development, helping the team grow their skills and knowledge. Supporting inventory management including stock levels, restocking, and accuracy checks. Overseeing cash handling procedures and store operations, including opening and closing duties. Promoting a safe, compliant, and well-organised store environment. Gathering customer feedback and sharing ideas to improve store performance. Carrying out administrative tasks such as scheduling, payroll, and reporting as required.
Why Join Us: We don't just sell bikes - we live cycling. As part of Evans Cycles and the wider Frasers Group, you'll have access to great rewards, development, and opportunities to grow your career. Here's what you can expect:
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- A wide range of development courses with national qualifications.
- 40% in-store uniform discount.
- Group-wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
About You: Previous retail management or supervisory experience (cycling or sporting goods experience is a bonus). Strong leadership skills with the ability to motivate and inspire a team. Passionate about customer service with excellent communication skills. Sales-driven, with experience meeting and exceeding sales targets. Knowledge and enthusiasm for cycling products is highly desirable. Organised, adaptable, and comfortable working in a fast-paced environment. Computer-literate and confident with administrative tasks. Flexible to work evenings, weekends, and varied shifts in line with store hours.
Supervisor - Evans Cycles employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Evans Cycles
✨Tip Number 1
Get to know the company culture! Before your interview, check out Evans Cycles' social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous experience in retail management and how it relates to the Supervisor role. Highlight your leadership skills and any specific achievements that demonstrate your ability to drive sales and motivate a team.
✨Tip Number 3
Prepare some questions! Asking insightful questions during your interview shows that you're engaged and serious about the position. Think about what you want to know regarding team dynamics, store goals, or opportunities for development.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Supervisor - Evans Cycles
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Supervisor role at Evans Cycles. Highlight your previous retail management experience and any specific achievements in sales or team leadership.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for cycling and customer service. Share specific examples of how you've motivated teams or improved sales in past roles.
Showcase Your Knowledge: Demonstrate your enthusiasm for cycling products in your application. Mention any relevant experience or knowledge you have about bikes and accessories, as this will resonate with us at Evans Cycles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Evans Cycles
✨Know Your Cycling Stuff
Make sure you brush up on your cycling knowledge before the interview. Familiarise yourself with the latest products, trends, and customer preferences in the cycling world. This will not only show your passion but also help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to achieve sales targets or improve customer service. Be ready to discuss your approach to coaching and developing staff.
✨Demonstrate Customer Service Excellence
Be prepared to talk about your customer service philosophy. Share stories that highlight your ability to handle difficult situations, gather feedback, and implement improvements. This will show that you understand the importance of a great customer experience.
✨Get Organised for Admin Tasks
Since the role involves administrative duties, be ready to discuss your experience with scheduling, payroll, and inventory management. Bring examples of how you've maintained accuracy and efficiency in these areas, as it will demonstrate your organisational skills.