At a Glance
- Tasks: Lead bike repairs and servicing while ensuring customer satisfaction and safety.
- Company: Join Evans Cycles, a passionate leader in the UK cycling community.
- Benefits: Enjoy commission bonuses, discounts, and access to development courses.
- Other info: Flexible hours and opportunities for career growth in a dynamic environment.
- Why this job: Combine your love for cycling with a rewarding career in bike mechanics.
- Qualifications: Experience in bicycle mechanics and strong customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
As a Supervisor Cycle Technician at Evans Cycles, you'll be at the centre of our workshop - delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You'll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us? We don't just sell bikes - we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you'll have access to a fantastic range of benefits, rewards, and opportunities to grow your career.
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- Access to development courses and national qualifications.
- 40% in-store uniform discount.
- Group-wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride-To-Work Scheme (eligibility applies).
What You'll Be Doing:
- Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
- Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
- Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
- Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
- Performing safety inspections to highlight and resolve potential issues.
- Maintaining high standards of quality control so every repair meets our safety and service expectations.
- Organising the workshop, managing spare parts, tools, and stock efficiently.
- Delivering excellent customer service - explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
About You:
- Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
- Previous workshop experience as a mechanic/technician is highly desirable.
- Strong knowledge of bicycle brands, models, and components.
- Detail-focused with a commitment to quality and safety.
- Confident communicator with great customer service skills.
- Able to work independently and collaboratively within a team.
- Physically able to work on your feet and lift bikes when needed.
- Flexible to work evenings and weekends in line with store hours.
Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA - and today we continue to support riders of all levels, from first-timers to experienced cyclists.
Supervisor Cycle Technician employer: Evans Cycles
At Evans Cycles, we are not just about selling bikes; we are a passionate community dedicated to cycling. As a Supervisor Cycle Technician, you will enjoy a vibrant work culture that values quality and customer service, alongside fantastic benefits such as commission-led bonuses, discounts across the Frasers Group, and opportunities for professional development. Join us in a role that not only allows you to utilise your technical skills but also offers a supportive environment for career growth in the heart of the UK cycling community.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Cycle Technician
✨Tip Number 1
Get to know the company! Before your interview, dive into Evans Cycles' history and values. Show us that you’re not just another candidate but someone who genuinely shares our passion for cycling.
✨Tip Number 2
Practice your technical skills! Brush up on your bicycle mechanics knowledge and be ready to discuss specific repairs or challenges you've faced. We want to see your expertise shine through!
✨Tip Number 3
Prepare some questions for us! Asking about team dynamics or growth opportunities shows you’re serious about joining our crew. Plus, it helps you figure out if we’re the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making your job search smoother.
We think you need these skills to ace Supervisor Cycle Technician
Some tips for your application 🫡
Show Your Passion for Cycling:When you're writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it drives your work.
Highlight Relevant Experience:Make sure to detail your previous workshop experience and any specific skills you have in bicycle mechanics. We want to see how your background aligns with the role of Supervisor Cycle Technician!
Be Clear and Friendly:Since customer service is key, use a friendly tone in your application. Show us that you can communicate clearly and effectively, just like you would with customers in the workshop.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our cycling community.
How to prepare for a job interview at Evans Cycles
✨Show Your Passion for Cycling
Make sure to express your love for cycling during the interview. Share personal experiences or stories that highlight your enthusiasm for bikes and how it drives your work. This will resonate well with the interviewers at Evans Cycles, who value a genuine passion for the sport.
✨Demonstrate Your Technical Skills
Be prepared to discuss specific repairs and servicing techniques you’ve mastered. Bring examples of past work or even be ready to tackle a practical test if asked. Showing your hands-on experience will help you stand out as a knowledgeable candidate.
✨Prepare for Customer Interaction Scenarios
Since customer service is key in this role, think of examples where you've successfully communicated with customers or resolved issues. Practice explaining complex repairs in simple terms, as this will showcase your ability to connect with customers effectively.
✨Know the Brand and Its Values
Research Evans Cycles and the Frasers Group to understand their mission and values. Be ready to discuss how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
