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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist customers with their cycling needs.
- Company: Join Evans Cycles, a passionate bike shop with a rich history since 1921.
- Benefits: Flexible hours, gain valuable retail experience, and work in a fun environment.
- Other info: Dynamic role with varying hours, perfect for students seeking flexible work.
- Why this job: Be part of a team that shares your love for cycling and customer service.
- Qualifications: Friendly attitude, willingness to learn about bikes, and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
About Us
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Job Description
As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.
Qualifications
- Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
- Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
- Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
- Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
- Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
- Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
- Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
Additional Information
This role has no guaranteed hours of work; hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.
Casual Sales Assistant - Evans Cycles in St Helens employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Sales Assistant - Evans Cycles in St Helens
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Evans Cycles. Understand their history, values, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Show off your passion for cycling! When chatting with the hiring team, share your own experiences and knowledge about bikes and accessories. This not only demonstrates your enthusiasm but also shows that you can relate to customers' needs.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to assist a customer. Role-play with a friend or family member to get comfortable with answering questions and making recommendations. The more prepared you are, the better you'll shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the online side of Evans Cycles. Don’t miss out on this opportunity!
We think you need these skills to ace Casual Sales Assistant - Evans Cycles in St Helens
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and the cycling community. We want to see that you’re not just looking for a job, but that you genuinely care about helping fellow cyclists.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. We value friendly and professional interactions, so mention any relevant roles where you’ve gone above and beyond to assist customers. This will show us that you understand the importance of great service at Evans Cycles.
Demonstrate Product Knowledge: Take some time to research the types of bicycles and accessories we sell. In your application, mention any specific products you’re familiar with or recent trends in cycling. This will show us that you’re proactive and ready to engage with our customers on a knowledgeable level.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining the Evans Cycles team!
How to prepare for a job interview at Evans Cycles
✨Know Your Bikes
Make sure you brush up on your knowledge of bicycles and accessories before the interview. Familiarise yourself with the different types of bikes Evans Cycles offers, as well as any new trends in cycling. This will show your passion for the product and help you engage in meaningful conversations during the interview.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. This role is all about providing exceptional service, so demonstrating your ability to connect with customers will be crucial.
✨Show Your Sales Skills
Be ready to talk about your sales experience and how you've successfully upsold or cross-sold products in the past. Consider how you can apply these skills to the cycling industry and think of ways to highlight your ability to meet sales targets.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they stay updated with cycling trends. This shows your genuine interest in the role and helps you determine if it's the right fit for you.