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- Tasks: Deliver high-quality bike repairs and provide friendly customer advice.
- Company: Join Evans Cycles, a passionate cycling community within the Frasers Group.
- Benefits: Enjoy commission bonuses, discounts, and access to development courses.
- Other info: Flexible hours and opportunities for career growth in a dynamic workshop environment.
- Why this job: Combine your love for cycling with hands-on technical work and customer interaction.
- Qualifications: Experience in bicycle mechanics and strong customer service skills required.
The predicted salary is between 24000 - 30000 £ per year.
As a Cycle Technician at Evans Cycles, you'll be at the centre of our workshop – delivering high‑quality repairs, servicing, and safety checks to keep our customers riding with confidence. You'll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us? We don't just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you'll have access to a fantastic range of benefits, rewards, and opportunities to grow your career. Here’s what you can expect:
- Commission‑led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- Access to development courses and national qualifications.
- 40% in‑store uniform discount.
- Group‑wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride‑To‑Work Scheme (eligibility applies).
What You’ll Be Doing:
- Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
- Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
- Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
- Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
- Performing safety inspections to highlight and resolve potential issues.
- Maintaining high standards of quality control so every repair meets our safety and service expectations.
- Organising the workshop, managing spare parts, tools, and stock efficiently.
- Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
About You:
- Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
- Previous workshop experience as a mechanic/technician is highly desirable.
- Strong knowledge of bicycle brands, models, and components.
- Detail‑focused with a commitment to quality and safety.
- Confident communicator with great customer service skills.
- Able to work independently and collaboratively within a team.
- Physically able to work on your feet and lift bikes when needed.
- Flexible to work evenings and weekends in line with store hours.
Supervisor Cycle Technician in Leicester employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor Cycle Technician in Leicester
✨Tip Number 1
Get to know the company! Before your interview, dive into Evans Cycles' values and culture. Show us that you’re not just a bike enthusiast but also someone who aligns with our passion for cycling and customer service.
✨Tip Number 2
Practice your technical skills! Brush up on your bicycle mechanics knowledge and be ready to discuss specific repairs or challenges you've faced. We want to see your expertise shine through in the conversation.
✨Tip Number 3
Prepare some questions! Think about what you’d like to know about the role or the team. This shows us that you’re genuinely interested and helps you figure out if we’re the right fit for you too.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your enthusiasm for joining the Evans Cycles family.
We think you need these skills to ace Supervisor Cycle Technician in Leicester
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it drives your work as a technician.
Highlight Relevant Experience: Make sure to detail your previous workshop experience and the specific skills you've gained. Mention any repairs or services you've performed that align with what we do at Evans Cycles, so we can see how you fit into our team.
Be Clear and Friendly: Just like in customer service, clarity is key in your written application. Use straightforward language and maintain a friendly tone to show us that you can communicate effectively with customers and colleagues alike.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Evans Cycles
✨Know Your Stuff
Brush up on your bicycle mechanics knowledge before the interview. Be ready to discuss specific repairs you've done, the types of bikes you're familiar with, and any technical challenges you've overcome. This will show your passion for cycling and your expertise in the field.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you explained complex repairs to customers or helped them choose the right parts. This will demonstrate your ability to communicate clearly and build trust with customers.
✨Show Your Team Spirit
Evans Cycles values teamwork, so be ready to talk about your experience working in a workshop environment. Share stories that highlight your ability to collaborate with others, manage stock efficiently, and maintain a well-organised workspace.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the company culture, training opportunities, or the types of bikes you'll be working on. This shows your genuine interest in the role and helps you assess if it's the right fit for you.