You'll help customers find the bike, kit or advice that gets them rolling and play a key role in maintaining store standards and customer experience.
Benefits
- Competitive pay
- Staff discount across the full Frasers Group family of brands
- Real career progression across our retail network
- A passionate, knowledgeable team to learn from and grow with
- Full training to build your product knowledge and confidence
- A working environment built around something we genuinely love: bikes
Responsibilities
- Welcome and engage customers with friendly, professional advice.
- Build strong product knowledge across bikes, accessories, and clothing.
- Drive sales through smart upselling and cross‑selling that genuinely helps the customer.
- Support stock management and keep the shop floor organised.
- Handle till transactions accurately and efficiently.
- Maintain high standards of merchandising and store presentation.
- Promote safe cycling and help customers choose the right safety gear for their ride.
Our Values
- Think Without Limits: Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself: Take responsibility, master the basics, and drive results.
- Be Relevant: Stay connected to our people, our partners, and the planet.
Qualifications
- A customer‑first mindset and strong communication skills.
- Genuine enthusiasm for cycling; we’ll train you if you aren’t already an expert.
- A team‑player approach and the pace to thrive in a fast‑moving retail environment.
- Reliability, flexibility, and a real willingness to learn.
