At a Glance
- Tasks: Provide top-notch customer service and help customers find their perfect bike.
- Company: Join a historic bike shop with a passion for cycling and community.
- Benefits: Competitive hourly pay, flexible hours, and a fun work environment.
- Other info: Flexible hours mean you can balance work with studies or other commitments.
- Why this job: Be part of a team that shares your love for cycling and customer service.
- Qualifications: Friendly attitude, good communication skills, and a passion for bikes.
The predicted salary is between 8 - 12 € per hour.
Compensation: GBP 8.65 - GBP 12.8 - hourly
About Us: We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.
Qualifications- Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
- Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
- Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross‑selling as necessary to meet sales targets.
- Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
- Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
- Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
- Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.
Casual Sales Assistant in Edinburgh employer: Evans Cycles
At Evans Cycles, we pride ourselves on our rich heritage and commitment to exceptional customer service, making us an excellent employer for those passionate about cycling. Our supportive work culture fosters employee growth through extensive product knowledge training and opportunities to engage with a diverse customer base. With a focus on teamwork and a shared love for cycling, working at our stores not only offers competitive pay but also the chance to be part of a community that values knowledge, passion, and value.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Sales Assistant in Edinburgh
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with their history, values, and products. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with greeting customers and answering their questions. The more natural you are, the better your chances of landing that Sales Assistant gig.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand’s vibe. It shows you understand their culture and are ready to represent them well on the shop floor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world – a must for any modern Sales Assistant.
We think you need these skills to ace Casual Sales Assistant in Edinburgh
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let us see your enthusiasm for cycling! Share any personal experiences or stories that highlight your love for bikes and how it connects to our values at Evans Cycles.
Highlight Customer Service Skills:We’re all about exceptional customer service, so make sure to showcase any relevant experience you have. Talk about times you've gone above and beyond to help customers, as this will resonate with us.
Be Knowledgeable About Our Products:Do a bit of homework on the types of bicycles and accessories we sell. Mentioning specific products or trends in your application shows us that you're genuinely interested and ready to engage with our customers.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly!
How to prepare for a job interview at Evans Cycles
✨Know Your Bikes
Before the interview, brush up on your knowledge of bicycles and accessories. Familiarise yourself with the latest trends and technologies in cycling. This will not only impress the interviewer but also show your passion for the products you'll be selling.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. This role is all about providing exceptional service, so demonstrating your skills in this area will set you apart.
✨Practice Your Sales Techniques
Be ready to showcase your sales abilities during the interview. You might be asked to role-play a scenario where you need to upsell or cross-sell products. Practising these techniques beforehand will help you feel more confident and prepared.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company culture, training opportunities, or how they stay ahead in the cycling industry. This shows your genuine interest in the role and the company.