At a Glance
- Tasks: Provide top-notch customer service and help customers find their perfect cycling gear.
- Company: Join a historic bike shop with a passion for cycling and community.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Opportunity to learn about the latest cycling trends and technologies.
- Why this job: Be part of a team that shares your love for cycling and helps others enjoy it too.
- Qualifications: Great communication skills and a passion for cycling.
The predicted salary is between 10 - 12 £ per hour.
About Us
We've come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we're still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Role Overview
As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance. This role has no guaranteed hours of work, hours can therefore vary from week to week, as a result some weeks there may be no hours of work offered.
Responsibilities
- Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
- Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
- Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
- Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
- Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
- Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
- Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.
Cycling Gear Sales Specialist employer: Evans Cycles
At Evans Cycles, we pride ourselves on being more than just a bike shop; we are a community of cycling enthusiasts dedicated to providing exceptional service and expert knowledge. Our work culture fosters passion and teamwork, offering employees opportunities for growth and development in a supportive environment. Located in the heart of London, our store not only provides a vibrant atmosphere but also allows staff to engage with fellow cycling aficionados, making every day at work a rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Cycling Gear Sales Specialist
✨Tip Number 1
Get to know the company inside out! Research Evans Cycles, their products, and their values. When you walk in for an interview, show off your passion for cycling and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with greeting customers and answering their questions. The more natural you are, the better you'll connect with potential customers.
✨Tip Number 3
Be ready to demonstrate your product knowledge! Brush up on the latest cycling trends and gear. If you can impress them with your expertise during the interview, you’ll stand out as a candidate who truly understands their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Evans Cycles.
We think you need these skills to ace Cycling Gear Sales Specialist
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for the sport and how it connects to the role.
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. We want to see how you've gone above and beyond to help customers in the past, so include specific examples that demonstrate your ability to provide exceptional service.
Demonstrate Product Knowledge:We’re looking for someone who knows their stuff! Mention any relevant knowledge about bicycles, accessories, or cycling trends. This will show us that you’re ready to engage with customers and help them find what they need.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Evans Cycles
✨Know Your Bikes
Make sure you brush up on your cycling knowledge before the interview. Familiarise yourself with different types of bicycles, accessories, and the latest trends in cycling gear. This will not only impress your interviewers but also show your passion for the industry.
✨Customer Service Skills
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. This role is all about providing exceptional service, so demonstrating your ability to connect with customers will be key.
✨Show Enthusiasm
Let your passion for cycling shine through during the interview. Share your personal experiences with cycling, whether it's about your favourite routes or the gear you love. This genuine enthusiasm can set you apart from other candidates.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the store's approach to customer service or how they stay updated with cycling trends. This shows that you're engaged and genuinely interested in the role and the company.
