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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling community.
- Benefits: Enjoy commission bonuses, discounts, and development courses.
- Why this job: Be part of a new store opening and help build a local cycling community.
- Qualifications: Experience in bicycle mechanics and excellent customer service skills required.
- Other info: Flexible hours and opportunities for growth in a fun environment.
The predicted salary is between 20000 - 30000 £ per year.
As a Cycle Technician at Evans Cycles' brand-new Southampton store, your primary responsibility will be to deliver expert bicycle repair and maintenance services to our customers. You'll ensure every bike is serviced, repaired, and maintained to the highest standards, while also providing friendly, knowledgeable advice and outstanding customer service to help build a loyal local cycling community from day one.
Job Description
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
Qualifications
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Additional Information
We've got a lot to offer. What's in it for you? Plenty. We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Cycle Technician - New Store Opening employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician - New Store Opening
✨Tip Number 1
Familiarise yourself with the latest bicycle repair techniques and technologies. Being knowledgeable about current trends and advancements in bicycle mechanics will not only impress your potential employers but also show your commitment to the craft.
✨Tip Number 2
Engage with the local cycling community before applying. Attend local cycling events or workshops to network with fellow cyclists and technicians. This can help you gain insights into customer needs and preferences, which is invaluable for the role.
✨Tip Number 3
Prepare to demonstrate your technical skills during the interview process. Be ready to discuss specific repairs you've completed or challenges you've faced in previous roles. Practical examples will showcase your expertise and problem-solving abilities.
✨Tip Number 4
Highlight your customer service experience. Since this role involves interacting with customers, emphasise any past experiences where you provided excellent service or resolved customer issues effectively. This will show that you can build a loyal customer base.
We think you need these skills to ace Cycle Technician - New Store Opening
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in bicycle mechanics and any previous experience as a bicycle mechanic. Include specific examples of repairs you've performed and customer service experiences that demonstrate your communication skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cycling and your commitment to providing excellent customer service. Mention how you can contribute to building a loyal local cycling community at the new Southampton store.
Showcase Relevant Skills: Emphasise your attention to detail and quality workmanship in your application. Mention any knowledge of safety standards and practices related to bicycle repairs, as well as your willingness to stay updated on the latest advancements in bicycle technology.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Cycle Technician role.
How to prepare for a job interview at Evans Cycles
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of past work or be ready to demonstrate your skills if asked. Highlight your proficiency in diagnosing mechanical issues and performing various repairs.
✨Emphasise Customer Service
Since the role involves interacting with customers, showcase your customer service skills. Share examples of how you've provided excellent service in the past, and be ready to explain how you would handle customer inquiries and concerns.
✨Know the Brand
Research Evans Cycles and their products before the interview. Familiarise yourself with their values, the types of bicycles they sell, and any recent news about the company. This shows your genuine interest in the position and the brand.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the store's operations, team dynamics, and future plans. This demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you.