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- Tasks: Deliver high-quality bike repairs and provide friendly customer advice.
- Company: Join the passionate team at Evans Cycles, part of the Frasers Group.
- Benefits: Enjoy commission bonuses, discounts, and access to development courses.
- Other info: Flexible hours and great opportunities for career growth.
- Why this job: Combine your love for cycling with a rewarding career in bike mechanics.
- Qualifications: Experience in bicycle mechanics and strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
As a Cycle Technician at Evans Cycles, you'll be at the centre of our workshop – delivering high‑quality repairs, servicing, and safety checks to keep our customers riding with confidence. You'll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us? We don't just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you'll have access to a fantastic range of benefits, rewards, and opportunities to grow your career. Here’s what you can expect:
- Commission‑led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- Access to development courses and national qualifications.
- 40% in‑store uniform discount.
- Group‑wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride‑To‑Work Scheme (eligibility applies).
What You’ll Be Doing:
- Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
- Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
- Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
- Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
- Performing safety inspections to highlight and resolve potential issues.
- Maintaining high standards of quality control so every repair meets our safety and service expectations.
- Organising the workshop, managing spare parts, tools, and stock efficiently.
- Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
About You:
- Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
- Previous workshop experience as a mechanic/technician is highly desirable.
- Strong knowledge of bicycle brands, models, and components.
- Detail‑focused with a commitment to quality and safety.
- Confident communicator with great customer service skills.
- Able to work independently and collaboratively within a team.
- Physically able to work on your feet and lift bikes when needed.
- Flexible to work evenings and weekends in line with store hours.
Cycle Technician - Evans Cycles employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician - Evans Cycles
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Evans Cycles. Understand their values, products, and what makes them tick. This will help you connect your passion for cycling with their mission.
✨Tip Number 2
Show off your skills! Bring along examples of your previous work or even photos of repairs you've done. This is your chance to demonstrate your technical expertise and commitment to quality in a hands-on way.
✨Tip Number 3
Be ready to chat! Prepare for a friendly conversation about your experience and how you can contribute to the team. Remember, they want to see your personality shine through, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Evans Cycles family. Let’s get you on that bike!
We think you need these skills to ace Cycle Technician - Evans Cycles
Some tips for your application 🫡
Show Your Passion for Cycling: When you're writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and how it drives your work as a technician.
Highlight Relevant Experience: Make sure to detail your previous workshop experience and any specific skills you have in bicycle mechanics. We want to see how your background aligns with the role, so don’t hold back on showcasing your expertise!
Be Clear and Friendly: Since customer service is key, use a friendly tone in your application. Show us that you can communicate clearly and effectively, just like you would when advising customers in the workshop.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Evans Cycles
✨Know Your Stuff
Brush up on your bicycle mechanics knowledge before the interview. Be ready to discuss specific repairs you've done, the types of bikes you're familiar with, and any technical challenges you've overcome. This shows your passion for cycling and expertise in the field.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you explained complex repairs to customers or helped them choose the right parts. This will demonstrate your ability to communicate clearly and build trust with customers.
✨Show Your Passion
Evans Cycles is all about cycling, so let your enthusiasm shine through! Share your personal experiences with cycling, whether it's a memorable ride or a project bike you've worked on. This helps the interviewers see that you’re not just a technician, but someone who truly loves the sport.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask you how you would diagnose a specific issue or what steps you’d take for a particular repair. Practising these scenarios beforehand can help you feel more confident and prepared.