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- Tasks: Join us as a Cycle Technician, repairing and maintaining bikes while delivering top-notch customer service.
- Company: Evans Cycles is a leading bike retailer passionate about cycling and customer satisfaction.
- Benefits: Enjoy commission bonuses, discounts, gym memberships, and development courses with national qualifications.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to a sustainable lifestyle through cycling.
- Qualifications: Proficiency in bike mechanics and excellent customer service skills are essential; previous experience is a plus.
- Other info: Flexible hours and a fun workshop environment await you!
The predicted salary is between 24000 - 36000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
- Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
- Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
- Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
- Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
- Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
- Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
- Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
- Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Requirements:
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Cycle Technician employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and repair techniques. This will not only boost your confidence but also show potential employers that you're committed to staying updated in the field.
✨Tip Number 2
Practice your customer service skills by engaging with fellow cyclists or at local bike shops. Being able to communicate effectively and provide helpful advice will set you apart during interviews.
✨Tip Number 3
Network within the cycling community, whether through local events or online forums. Building connections can lead to job opportunities and valuable insights into what employers are looking for.
✨Tip Number 4
Consider volunteering at local cycling events or workshops. This hands-on experience will enhance your skills and demonstrate your passion for cycling, making you a more attractive candidate.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bicycle mechanics and repair. Include specific examples of repairs you've performed, brands you've worked with, and any customer service roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your expertise in bicycle maintenance. Mention why you want to work at Evans Cycles and how your skills align with their needs.
Showcase Your Skills: In your application, emphasise your proficiency in diagnosing and repairing various bicycle types. If you have certifications or completed courses related to bicycle mechanics, be sure to mention them.
Highlight Customer Service Experience: Since excellent customer service is key for this role, include any previous experience where you interacted with customers. Describe how you provided advice or resolved issues to demonstrate your communication skills.
How to prepare for a job interview at Evans Cycles
✨Show Your Technical Skills
Be prepared to discuss your experience with bicycle repairs and maintenance. Bring examples of specific repairs you've completed, and if possible, demonstrate your skills during the interview. This will show that you have the technical know-how they are looking for.
✨Customer Service Focus
Since customer service is a key part of the role, think of examples where you've provided excellent service in the past. Be ready to explain how you would handle different customer scenarios, especially when it comes to explaining repairs or recommendations.
✨Knowledge of Bicycle Brands
Familiarise yourself with various bicycle brands and models, as well as their components. Being able to discuss the differences and advantages of certain brands can impress the interviewers and show your passion for cycling.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the position and helps you assess if the company is the right fit for you.
