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- Tasks: Repair and maintain bicycles while providing top-notch customer service.
- Company: Join Evans Cycles, a leading name in the cycling industry.
- Benefits: Enjoy commission bonuses, discounts, and development courses.
- Why this job: Be part of a passionate team and make a difference in cycling safety.
- Qualifications: Experience in bicycle mechanics and excellent communication skills required.
- Other info: Flexible hours and a fun workshop environment await you!
The predicted salary is between 24000 - 36000 £ per year.
As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
Bicycle Repairs: Perform a wide range of bicycle repairs, including but not limited to brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service. Troubleshoot and diagnose mechanical issues accurately.
Bicycle Assembly: Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
Service Consultations: Interact with customers to assess their bicycle repair and maintenance needs. Provide recommendations and cost estimates for services.
Parts and Accessories: Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
Safety Inspections: Conduct safety inspections on bicycles to identify and address potential safety hazards.
Quality Control: Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
Inventory Management: Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
Customer Service: Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.
Qualifications:
- Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
- Previous experience as a bicycle mechanic is highly desirable.
- Knowledge of various bicycle brands, models, and components.
- Strong attention to detail and a commitment to quality workmanship.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Knowledge of safety standards and practices related to bicycle repairs.
- Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.
Work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.
Additional Information:
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- A wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Locations
Cycle Technician employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and repair techniques. Staying updated will not only boost your confidence but also impress potential employers like us at StudySmarter, showing that you're passionate about the industry.
✨Tip Number 2
Network with other cycle technicians and professionals in the industry. Attend local cycling events or workshops to meet people who can provide insights or even refer you to job openings at places like Evans Cycles.
✨Tip Number 3
Practice your customer service skills. Since this role involves interacting with customers, being able to communicate effectively and provide excellent service will set you apart from other candidates.
✨Tip Number 4
Prepare for hands-on assessments during the interview process. You may be asked to demonstrate your repair skills, so practice common repairs and ensure you can troubleshoot issues efficiently.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your proficiency in bicycle mechanics and any previous experience as a bicycle mechanic. Include specific examples of repairs you've performed and customer service experiences that demonstrate your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your commitment to quality workmanship. Mention your knowledge of various bicycle brands and your ability to diagnose mechanical issues, as well as your enthusiasm for staying updated on the latest advancements in bicycle technology.
Showcase Customer Service Skills: In your application, emphasise your excellent customer service skills. Provide examples of how you've interacted with customers in the past, particularly in assessing their needs and providing recommendations for bicycle repairs and maintenance.
Highlight Safety Awareness: Mention your knowledge of safety standards and practices related to bicycle repairs. This is crucial for the role, so be sure to include any relevant training or certifications you have that demonstrate your commitment to safety in the workshop.
How to prepare for a job interview at Evans Cycles
✨Show Your Technical Skills
Be prepared to discuss your proficiency in bicycle mechanics. Bring examples of repairs you've completed or challenges you've overcome in previous roles. This will demonstrate your hands-on experience and problem-solving abilities.
✨Customer Service Focus
Since customer service is key in this role, think of examples where you've provided excellent service. Be ready to explain how you would interact with customers, assess their needs, and offer tailored advice on bicycle maintenance.
✨Knowledge of Safety Standards
Familiarise yourself with safety standards related to bicycle repairs. During the interview, highlight your understanding of these practices and how you ensure that all repairs meet quality and safety regulations.
✨Demonstrate Teamwork and Independence
This role requires both independent work and collaboration. Share experiences where you've successfully worked as part of a team, as well as instances where you've taken initiative on your own. This will show your versatility and adaptability.
