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For Companies At a Glance
- Tasks: Repair and service bikes, ensuring safety and quality for every ride.
- Company: Join Evans Cycles, a leading name in the UK cycling community since 1921.
- Benefits: Enjoy commission bonuses, discounts, gym memberships, and career development opportunities.
- Why this job: Be part of a passionate cycling culture while helping customers ride with confidence.
- Qualifications: Experience in bike mechanics and strong customer service skills are essential.
- Other info: Flexible hours and a chance to work in a vibrant team environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Company Description: As a Cycle Technician at Evans Cycles, you\’ll be at the centre of our workshop – delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You\’ll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us?
We don\’t just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you\’ll have access to a fantastic range of benefits, rewards, and opportunities to grow your career. Here\’s what you can expect:
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- Access to development courses and national qualifications.
- 40% in-store uniform discount.
- Group-wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride-To-Work Scheme (eligibility applies).
Job Description
What You\’ll Be Doing
- Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
- Assembling new bicycles to manufacturer guidelines and ensuring they\’re safe and ready for sale.
- Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
- Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
- Performing safety inspections to highlight and resolve potential issues.
- Maintaining high standards of quality control so every repair meets our safety and service expectations.
- Organising the workshop, managing spare parts, tools, and stock efficiently.
- Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
Qualifications
About You
- Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
- Previous workshop experience as a mechanic/technician is highly desirable.
- Strong knowledge of bicycle brands, models, and components.
- Detail-focused with a commitment to quality and safety.
- Confident communicator with great customer service skills.
- Able to work independently and collaboratively within a team.
- Physically able to work on your feet and lift bikes when needed.
- Flexible to work evenings and weekends in line with store hours.
Additional Information
Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA – and today we continue to support riders of all levels, from first-timers to experienced cyclists.
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Cycle Technician employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cycle Technician
✨Tip Number 1
Familiarise yourself with the latest bicycle technologies and trends. Being knowledgeable about new bike models and components will not only impress your potential employers but also show your passion for cycling.
✨Tip Number 2
Network within the cycling community. Attend local cycling events or workshops to meet other professionals in the field. This can lead to valuable connections and insights that may help you land the job.
✨Tip Number 3
Prepare to demonstrate your technical skills during the interview. Be ready to discuss specific repairs you've completed or challenges you've faced in previous roles, as this will highlight your expertise and problem-solving abilities.
✨Tip Number 4
Showcase your customer service skills. Since the role involves interacting with customers, think of examples where you've provided excellent service or resolved customer issues effectively, as this will be crucial for the Cycle Technician position.
We think you need these skills to ace Cycle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in bicycle mechanics and any previous workshop roles. Emphasise your skills in repairs, servicing, and customer service to align with what Evans Cycles is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your commitment to quality repairs. Mention specific experiences that demonstrate your technical expertise and customer service skills.
Showcase Relevant Skills: In your application, clearly outline your knowledge of different bicycle brands and components. Include any certifications or training you've completed that are relevant to the role of Cycle Technician.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a technician role.
How to prepare for a job interview at Evans Cycles
✨Show Your Passion for Cycling
Make sure to express your love for cycling during the interview. Share personal experiences or stories that highlight your enthusiasm for bikes, as this will resonate with the interviewers at Evans Cycles.
✨Demonstrate Technical Knowledge
Be prepared to discuss specific bicycle repairs and maintenance tasks you’ve performed in the past. Highlight your familiarity with various bike brands and components, as this technical expertise is crucial for the role.
✨Emphasise Customer Service Skills
Since delivering excellent customer service is key, think of examples where you've successfully communicated with customers. Show how you can explain repairs clearly and provide friendly advice, ensuring customers feel confident in their choices.
✨Prepare for Practical Questions
Expect questions that may require you to diagnose a problem or suggest a repair process. Brush up on common issues and solutions, and be ready to demonstrate your problem-solving skills in a practical context.