At a Glance
- Tasks: Engage customers, provide expert advice, and drive sales in a vibrant retail environment.
- Company: Join Evans Cycles, a passionate team with over 100 years of cycling expertise.
- Benefits: Enjoy competitive pay, staff discounts, and real career progression opportunities.
- Other info: Full training provided, with pathways for growth within the Frasers Group.
- Why this job: Be part of a cycling community and help others on their biking journey.
- Qualifications: Customer-focused mindset, enthusiasm for cycling, and a willingness to learn.
The predicted salary is between 9.9 - 12.1 £ per hour.
We've come a long way since opening our first shop on Kennington Road, London in 1921. Back then, we built our own bikes and quickly earned a reputation for award-winning service. Over 100 years later, that same knowledge, passion, and value still sit at the heart of everything we do. Today, with stores nationwide and a thriving online business, we're here to support every rider, from first-timers to seasoned cyclists, wherever their journey takes them.
This is retail with real purpose. As a Sales Assistant at Evans Cycles, you'll help people find the bike, kit, or advice that gets them rolling, whether it's their very first ride or their thousandth. You'll bring energy, knowledge, and a love for cycling to every conversation, and play a key part in keeping our store, our standards, and our customer experience exactly where they should be.
What's In It For You
- Competitive pay
- Staff discount across the full Frasers Group family of brands
- Real career progression across our retail network
- A passionate, knowledgeable team to learn from and grow with
- Full training to build your product knowledge and confidence
- A working environment built around something we genuinely love: bikes
Your Development
From day one, you’ll receive a full in-store induction. As you progress, you’ll have access to internal development pathways, including Team Leader programmes and nationally recognised qualifications, supporting your growth within Evans and the wider Frasers Group.
What You'll Do
- Welcome and engage customers with friendly, professional advice.
- Build strong product knowledge across bikes, accessories, and clothing.
- Drive sales through smart upselling and cross-selling that genuinely helps the customer.
- Support stock management and keep the shop floor organised.
- Handle till transactions accurately and efficiently.
- Maintain high standards of merchandising and store presentation.
- Promote safe cycling and help customers choose the right safety gear for their ride.
What You'll Bring
- A customer-first mindset and strong communication skills.
- Genuine enthusiasm for cycling. You don't need to be an expert, we'll train you.
- A team-player approach and the pace to thrive in a fast-moving retail environment.
- Reliability, flexibility, and a real willingness to learn.
How We Work
Our values shape every shift, every conversation, every decision:
- Think Without Limits: Move fast, take bold action, and bring the team with you.
- Own It and Back Yourself: Take responsibility, master the basics, and drive results.
- Be Relevant: Stay connected to our people, our partners, and the planet.
Interest in these roles is high, so we may close the vacancy early.
Casual Sales Assiatant employer: Evans Cycles
At EVANS CYCLES in Glasgow, we pride ourselves on fostering a vibrant work culture where passion for cycling meets exceptional customer service. Our team members benefit from competitive pay, generous staff discounts, and clear pathways for career advancement, making it an ideal environment for those eager to grow while helping others enjoy the joys of cycling.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Sales Assiatant
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Evans Cycles, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Evans Cycles!
We think you need these skills to ace Casual Sales Assiatant
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Evans Cycles, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Evans Cycles and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Evans Cycles that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Evans Cycles
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
