At a Glance
- Tasks: Lead bike repairs and servicing, ensuring every ride is safe and smooth.
- Company: Join the passionate team at Evans Cycles, part of the Frasers Group.
- Benefits: Enjoy commission bonuses, discounts, gym memberships, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Combine your love for cycling with a rewarding career in a dynamic workshop.
- Qualifications: Experience in bike mechanics and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
As a Cycle Technician at Evans Cycles, you'll be at the centre of our workshop – delivering high‑quality repairs, servicing, and safety checks to keep our customers riding with confidence. You'll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.
Why Join Us? We don't just sell bikes – we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you'll have access to a fantastic range of benefits, rewards, and opportunities to grow your career. Here’s what you can expect:
- Commission‑led bonuses across a wide range of products.
- Monthly Group Rewards & Recognition.
- Access to development courses and national qualifications.
- 40% in‑store uniform discount.
- Group‑wide 20% discount across all Frasers Group brands.
- Discounted gym membership.
- Ride‑To‑Work Scheme (eligibility applies).
What You’ll Be Doing:
- Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
- Assembling new bicycles to manufacturer guidelines and ensuring they’re safe and ready for sale.
- Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
- Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
- Performing safety inspections to highlight and resolve potential issues.
- Maintaining high standards of quality control so every repair meets our safety and service expectations.
- Organising the workshop, managing spare parts, tools, and stock efficiently.
- Delivering excellent customer service – explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.
About You:
- Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.
- Previous workshop experience as a mechanic/technician is highly desirable.
- Strong knowledge of bicycle brands, models, and components.
- Detail‑focused with a commitment to quality and safety.
- Confident communicator with great customer service skills.
- Able to work independently and collaboratively within a team.
- Physically able to work on your feet and lift bikes when needed.
- Flexible to work evenings and weekends in line with store hours.
Cycle Workshop Lead Technician in Cambridge employer: Evans Cycles
At Evans Cycles, we are not just about selling bikes; we are passionate about cycling and committed to providing our team with a vibrant work culture that fosters growth and development. As a Cycle Workshop Lead Technician, you will enjoy a range of benefits including commission-led bonuses, discounts across the Frasers Group brands, and access to professional development courses, all while working in a supportive environment that values your expertise and dedication to quality service.
StudySmarter Expert Advice🤫
We think this is how you could land Cycle Workshop Lead Technician in Cambridge
✨Tip Number 1
Get to know the company! Research Evans Cycles and the Frasers Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local cycling events. A friendly chat can go a long way, and who knows, they might even put in a good word for you!
✨Tip Number 3
Show off your skills! If you have a portfolio of past repairs or projects, bring it along to your interview. Demonstrating your technical expertise and passion for cycling will definitely make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Evans Cycles family.
We think you need these skills to ace Cycle Workshop Lead Technician in Cambridge
Some tips for your application 🫡
Show Your Passion for Cycling:When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your commitment to the sport and how it drives your work as a technician.
Highlight Your Technical Skills:Make sure to detail your technical expertise in bicycle mechanics. Mention specific repairs you've done, types of bikes you've worked on, and any relevant qualifications you have. We want to see what makes you a great fit for our workshop!
Customer Service is Key:Don’t forget to emphasise your customer service skills! Talk about how you’ve helped customers in the past, whether it’s through clear communication or providing friendly advice. We value technicians who can connect with our riders.
Apply Through Our Website:Finally, make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at Evans Cycles!
How to prepare for a job interview at Evans Cycles
✨Know Your Stuff
Brush up on your bicycle mechanics knowledge before the interview. Be ready to discuss specific repairs you've done, the types of bikes you're familiar with, and any technical challenges you've overcome. This shows your passion and expertise in the field.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about times when you explained complex repairs to customers or helped them choose the right parts. This will demonstrate your communication skills and commitment to customer satisfaction.
✨Show Your Passion for Cycling
Evans Cycles is all about cycling, so let your enthusiasm shine through! Share your personal experiences with cycling, whether it's a memorable ride or a project bike you've worked on. This helps create a connection with the interviewers and shows that you truly live and breathe cycling.
✨Ask Smart Questions
Prepare thoughtful questions about the workshop environment, team dynamics, and opportunities for growth within Evans Cycles. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
