At a Glance
- Tasks: Support the Store Manager in daily operations, leadership, and customer service.
- Company: Join Evans Cycles, a renowned bike shop with a rich history and nationwide presence.
- Benefits: Enjoy commission bonuses, discounts, and development courses with national qualifications.
- Why this job: Be part of a passionate team, drive sales, and enhance customer experiences in a vibrant environment.
- Qualifications: Retail management experience preferred; strong leadership, communication, and sales skills required.
- Other info: Flexible hours and opportunities for growth in a fast-paced retail setting.
The predicted salary is between 28800 - 43200 Β£ per year.
Assistant Store Manager β New Store Opening β London
Company Description
We\βve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA β we\βre still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Job Description
The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Qualifications
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store\βs operating hours.
Additional Information
We\βve got a lot to offer..
What\βs in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Assistant Store Manager - New Store Opening - London employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Store Manager - New Store Opening - London
β¨Tip Number 1
Familiarise yourself with the cycling industry and the specific products that Evans Cycles offers. Being knowledgeable about bikes and accessories will not only help you in interviews but also show your genuine passion for the role.
β¨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully motivated a team in previous roles. Prepare to discuss specific situations where you helped achieve sales targets or improved customer service.
β¨Tip Number 3
Showcase your customer service experience by preparing anecdotes that highlight your ability to handle difficult situations or exceed customer expectations. This will resonate well with the values of Evans Cycles.
β¨Tip Number 4
Be ready to discuss your organisational skills, especially in relation to inventory management and administrative tasks. Think of examples where you've successfully managed stock levels or streamlined processes in a retail environment.
We think you need these skills to ace Assistant Store Manager - New Store Opening - London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant retail management experience, particularly in the cycling or sporting goods industry. Emphasise your leadership skills and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and customer service. Mention specific examples of how you've motivated teams or improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational and problem-solving skills. Mention your proficiency with basic computer applications, as this is important for administrative tasks.
Show Enthusiasm for the Brand: Demonstrate your knowledge and passion for cycling and the products offered by Evans Cycles. This can set you apart from other candidates and show that you're a good fit for the company culture.
How to prepare for a job interview at Evans Cycles
β¨Show Your Passion for Cycling
Make sure to express your enthusiasm for cycling and the products offered by the company. Share any personal experiences or knowledge you have about cycling, as this will demonstrate your genuine interest in the role and the brand.
β¨Highlight Leadership Experience
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated your team to achieve sales targets or improve customer service, as this aligns with the responsibilities of the Assistant Store Manager.
β¨Demonstrate Customer Service Skills
Be ready to discuss your approach to providing exceptional customer service. Share anecdotes that showcase your ability to handle customer feedback and resolve issues effectively, as this is crucial for maintaining high standards in the store.
β¨Prepare for Inventory Management Questions
Since inventory management is part of the role, think about your experience with stock control and cash handling. Be prepared to explain how you've managed inventory in the past and how you ensure accuracy and efficiency in these processes.