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- Tasks: Support the Store Manager in daily operations, leadership, and customer service.
- Company: Join Evans Cycles, a leading retailer in cycling and sporting goods.
- Benefits: Enjoy commission bonuses, discounts, and development courses with qualifications.
- Why this job: Be part of a dynamic team that values customer experience and personal growth.
- Qualifications: Retail management experience, strong leadership, and a passion for cycling required.
- Other info: Flexible hours and opportunities for advancement in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
Responsibilities:
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
What\’s in it for you?
We offer our team a pretty nice package of perks, including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Minimum Requirements:
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store\’s operating hours.
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Assistant Store Manager employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Show your passion for cycling! When you talk to us, make sure to highlight your love for the sport and any relevant experience you have. This will help you stand out as a candidate who truly understands our products and customers.
✨Tip Number 2
Demonstrate your leadership skills during the interview. Share specific examples of how you've motivated a team in the past or how you've handled challenging situations. We want to see that you can inspire others to achieve sales targets.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Think about how you would set high standards for your team and ensure a positive shopping experience. We value candidates who prioritize customer satisfaction.
✨Tip Number 4
Familiarize yourself with our store's layout and product offerings before the interview. Being knowledgeable about our inventory will show us that you're proactive and ready to contribute to our sales goals from day one.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail management experience, especially in the cycling or sporting goods industry. Emphasize your leadership skills and any sales achievements to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and your customer service philosophy. Mention specific examples of how you've motivated teams and exceeded sales targets in past roles.
Highlight Relevant Skills: In your application, clearly outline your strong organizational and problem-solving skills. Provide examples of how you've successfully managed inventory and cash handling procedures in previous positions.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Evans Cycles. Mention how you can contribute to creating a positive customer experience and how you align with their values and goals.
How to prepare for a job interview at Evans Cycles
✨Show Your Leadership Skills
Be prepared to discuss your previous experiences in leading a team. Share specific examples of how you've motivated staff to achieve sales targets and provided exceptional customer service.
✨Demonstrate Customer Service Excellence
Highlight your commitment to customer service by sharing stories where you went above and beyond for customers. Discuss how you would set high standards for your team in delivering a positive experience.
✨Know Your Products
Since this role involves a passion for cycling, make sure to showcase your knowledge about cycling products. Be ready to discuss trends in the industry and how they can impact sales.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle fast-paced environments. Think of scenarios where you've successfully managed inventory or dealt with customer feedback.
