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For Companies At a Glance
- Tasks: Support the Store Manager in daily operations, leadership, and customer service.
- Company: Join Evans Cycles, a historic bike shop with a nationwide presence and global online store.
- Benefits: Enjoy commission bonuses, monthly rewards, discounts, and development courses.
- Why this job: Be part of a passionate team that values knowledge, customer experience, and cycling culture.
- Qualifications: Retail management experience, strong leadership, and a passion for cycling are essential.
- Other info: Flexible hours and opportunities for growth in a fast-paced retail environment.
The predicted salary is between 28800 - 43200 £ per year.
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.
Job Description
The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the day-to-day operations of the store. This role involves leadership, customer service, sales, and management responsibilities.
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff, including product knowledge, sales techniques, and customer service skills.
- Inventory Management: Help manage store inventory, including stock levels, restocking, and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures, including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store, ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment, adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks, such as scheduling, payroll, and reports, as directed by the Store Manager.
Qualifications
- Previous retail management experience, preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Sales-oriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fast-paced retail environment.
- Strong organisational and problem-solving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the store\’s operating hours.
Additional Information
We\’ve got a lot to offer..
What\’s in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- Ride-To-Work Scheme (Eligibility subject to terms and conditions)
Assistant Store Manager employer: Evans Cycles
Contact Detail:
Evans Cycles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the cycling industry and current trends. Being knowledgeable about bikes and cycling products will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your previous experience. Highlight how you've motivated teams to achieve sales targets or improved customer service in past roles.
✨Tip Number 3
Prepare to discuss your approach to customer service. Think of scenarios where you went above and beyond for customers, as this aligns with the high standards expected at Evans Cycles.
✨Tip Number 4
Show your enthusiasm for the brand and its values. Research Evans Cycles' history and mission, and be ready to express why you want to be a part of their team during your conversation.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail management experience, especially in the cycling or sporting goods industry. Emphasize your leadership skills and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cycling and customer service. Mention specific examples of how you've motivated teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong organizational and problem-solving skills. Mention your proficiency in basic computer applications and your flexibility to work varied hours.
Show Enthusiasm for the Brand: Demonstrate your knowledge and passion for Evans Cycles and its products. Research the company’s history and values, and reflect this understanding in your application to show you’re a great fit.
How to prepare for a job interview at Evans Cycles
✨Show Your Passion for Cycling
Make sure to express your enthusiasm for cycling and the products offered. Share any personal experiences or knowledge you have about bikes, as this will resonate well with the interviewers and demonstrate your fit for the role.
✨Highlight Leadership Experience
Prepare examples from your previous retail management roles where you successfully led a team. Discuss how you motivated staff to achieve sales targets and provided exceptional customer service, as these are key responsibilities of the Assistant Store Manager.
✨Demonstrate Customer Service Skills
Be ready to discuss specific instances where you went above and beyond to ensure customer satisfaction. This could include handling complaints or creating a positive shopping experience, which is crucial for this position.
✨Prepare for Inventory Management Questions
Since inventory management is part of the role, think about your experience with stock levels and organization. Be prepared to explain how you have previously managed inventory and ensured accuracy during stocktakes.
