# Partner agency | Sales Agent (DACH) – Edinburgh, Scotland## AboutBased in **Edinburgh**, our partner agency is a local DMC specialised in tailor-made journeys across Scotland. From private bespoke tours and small group trips to family holidays, outdoor adventures, food and cultural discoveries and slower, wellness-oriented escapes, the team designs itineraries that let travellers experience the country at their own pace.Responsible travel sits at the heart of how the agency works: it favours eco-conscious suppliers, promotes sustainable practices with its partners and takes the time to help travellers understand their impact on local communities and landscapes.With a team spread between Scotland and Germany, the agency combines deep local knowledge with an international outlook. If you love Scotland and enjoy turning a traveller's wish list into a smooth, memorable trip, this could be your next adventure.## Job DescriptionAs Sales Agent for the German-speaking market (DACH), you will look after travellers from Germany, Austria and Switzerland from the moment their trip is confirmed until they are back home. Ideally based in Scotland — or in Germany, working from the agency's office in Rosenheim — you will work in a hybrid set-up, full-time, combining operations, customer care, responsible tourism and the commercial follow-up of your files.It is a role for someone who likes owning the details and seeing travellers come home with stories they will tell for years.---### Your main missions** Operations & practical management*** Coordinate bookings with hotels, guides and transport providers so each itinerary runs seamlessly on the ground.* Match travellers' requests with the most suitable local partners across Scotland.* Prepare, check and validate quotes, making sure pricing and content are accurate.* Handle traveller invoicing and follow up on payments.** Customer care & quality during the trip*** Act as the main point of contact for German-speaking travellers while they are on the road.* Monitor service quality with suppliers and flag anything that needs improving.* Manage complaints, cancellations or unexpected issues calmly and quickly.* Gather feedback after each trip to strengthen loyalty and refine future programmes.** Responsible tourism*** Promote sustainable practices in every itinerary you build and operate.* Give priority to eco-conscious suppliers and local partners.* Help travellers understand how to travel respectfully and support local communities.** Administrative & financial tasks*** Track the profitability of your files and keep margins healthy.* Report on sales activity and results to management.* Help manage supplier contracts and keep conditions up to date.---### Contract conditions* **Type of contract:** Long-term / permanent* **Location:** Scotland (preferred) or Germany (Rosenheim office)* **Start date:** As soon as possible* **Working time:** Full-time* **Work mode:** Hybrid* **Compensation:** Fixed salary plus a commission on each file or sale, discussed during the recruitment process.---### Your advantages* Training trips and an annual familiarisation trip to discover the destination first-hand* Health or travel insurance* An annual bonus* Flexible working hours* Team activities and company events with an international team* Meaningful work promoting responsible travel in Scotland## Preferred Experience** Core skills & experience*** A first experience (0–1 year) in customer service, tourism or sales is welcome — motivation matters most* Strong customer-satisfaction mindset, friendly and confident with clients by phone and email* Organised, detail-oriented and commercially minded* Team player who can also work independently within an international team* Genuine passion for travel, creating memorable experiences, and knowledge of or strong interest in Scotland** Languages required*** German – fluent (B2 minimum)* English – fluent (B2 minimum)** Non-negotiables*** **Be based in Scotland (preferred) or in Germany, with the possibility of working from the agency's office in Rosenheim.*** **Fluent German and English.**## Recruitment Process1. Profile selection (CV + cover letter) by Florencia, Recruitment Manager for Evaneos partner agencies.2. Final interview with Loic, Managing Director of the agency.** Welcome to Scotland! **## Additional Information* Contract Type: **Full-Time*** Location: **Berlin, Édimbourg*** Experience: **> 1 year*** **Possible partial remote*** Salary: **between 30000 and 35000 / year** #J-18808-Ljbffr
