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- Tasks: Create memorable experiences for guests across the hotel, from check-in to breakfast service.
- Company: Join the welcoming team at Residence Inn Aberdeen.
- Benefits: Earn £14.25 per hour with amazing discounts and 24/7 wellbeing support.
- Other info: Enjoy flexible shifts and great career growth opportunities in a vibrant environment.
- Why this job: Be the face of hospitality and make a real difference in guests' stays.
- Qualifications: A warm personality and adaptability are key; previous experience is a bonus.
The predicted salary is between 29500 - 29500 £ per year.
Guest Experience Expert – Casual position at Residence Inn Aberdeen. Do you thrive on making people feel genuinely welcome? This role goes beyond a typical front desk job; you'll work across the hotel, reception, food & beverage areas, ensuring seamless check-in, breakfast service, and evening operations. Aberdeen – £14.25 per hour.
What you'll do:
- Be the face of Residence Inn Aberdeen, building genuine rapport with guests and creating memorable moments.
- Handle check‑ins, check‑outs, reservations and payments with confidence and care.
- Assist with F&B operations, supporting breakfast service and evening operations (serving drinks).
- Anticipate guest needs, resolve issues at first contact, and go the extra mile every time.
What we're looking for:
- A naturally warm and people‑first personality.
- Adaptability and a willingness to turn your hand to anything.
- A professional, calm approach, even under pressure.
- Previous hospitality experience is a plus, but your attitude matters most.
The details:
- Casual contract.
- Shifts include days, evenings and nights.
Benefits & Wellbeing:
- BenefitHub Access: World's largest selection of retail discounts.
- Wisdom Wellbeing: 24/7 support for you and your family.
- Travel & Dining Perks.
- Marriott Associate Rates and discounts for friends and family.
- 20% off at Marriott F&B restaurants.
Guest Experience Expert - Casual employer: Evan Rapp Voiceovers
Contact Detail:
Evan Rapp Voiceovers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Expert - Casual
✨Tip Number 1
Get to know the company culture! Before your interview, check out Residence Inn Aberdeen's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about making guests feel welcome, think of some examples from your past experiences where you've gone the extra mile for someone. We want to hear those stories during your chat with us!
✨Tip Number 3
Dress to impress! Even though it's a casual position, showing up looking smart and professional can make a great first impression. It shows that you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It’s a nice touch that keeps you on our radar and shows your enthusiasm for the Guest Experience Expert role.
We think you need these skills to ace Guest Experience Expert - Casual
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your warm and friendly personality shine through. Remember, this role is all about making guests feel welcome, so don’t be afraid to show us how you connect with people.
Tailor Your Application: Make sure to customise your application for the Guest Experience Expert role. Highlight any relevant experience in hospitality or customer service, and explain how your skills align with what we’re looking for. A little effort goes a long way!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the position. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at Residence Inn Aberdeen!
How to prepare for a job interview at Evan Rapp Voiceovers
✨Know the Company
Before your interview, take some time to research Residence Inn Aberdeen. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Guest Experience Expert, your ability to connect with guests is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your warm personality and how you handle challenging situations with grace.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to resolve guest issues or adapt to unexpected changes. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
Even though it's a casual position, first impressions matter. Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the rest of the interview.