Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable experiences for guests and handle check-ins with a warm smile.
- Company: Join the vibrant team at Residence Inn Aberdeen, where culture matters.
- Benefits: Enjoy competitive pay, retail discounts, and travel perks.
- Other info: Dynamic shifts with opportunities for personal growth and recognition.
- Why this job: Make a real difference in guests' lives every day.
- Qualifications: A friendly attitude and adaptability are key; hospitality experience is a bonus.
The predicted salary is between 26712 - 26712 £ per year.
Do you thrive on making people feel genuinely welcome? We're looking for a warm, dynamic, and adaptable Guest Experience Expert to join our team at Residence Inn Aberdeen. This is far from a typical front desk role. You'll work across the hotel, reception, food and beverage, making every guest interaction count, from a seamless check-in to a perfectly served breakfast. No two shifts are the same, and that's exactly what makes it exciting.
Aberdeen | £12.90 per hour
What you'll do:
- Be the face of Residence Inn Aberdeen, building genuine rapport with guests and creating memorable moments
- Handle check-ins, check-outs, reservations and payments with confidence and care
- Assist with F&B operations, supporting breakfast service and evening operations (serving drinks).
- Anticipate guest needs, resolve issues at first contact, and go the extra mile every time
What we're looking for:
- A naturally warm and people-first personality
- Adaptability and a willingness to turn your hand to anything
- A professional, calm approach, even under pressure
- Previous hospitality experience is a plus, but your attitude matters most
The details: 40 hours per week | Rotating shifts including days, evenings and nights
Why You'll Love Working With Us
At Residence Inn Aberdeen, our culture is our biggest perk. We recognise great work, celebrate success, and make sure you feel valued every day.
Benefits & Wellbeing
- BenefitHub Access: World's largest selection of retail discounts
- Wisdom Wellbeing: 24/7 support for you and your family
- Travel & Dining Perks
- Marriott Associate Rates and discounts for friends and family
- 20% off at Marriott F&B restaurants
This could be the start of something special. If you're ready to bring your personality and passion to a role where every day makes a difference, we'd love to hear from you.
Guest Experience Expert in Aberdeen employer: Evan Rapp Voiceovers
Contact Detail:
Evan Rapp Voiceovers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Expert in Aberdeen
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about guest experience, think of scenarios where you can demonstrate your warm personality. Role-play with a friend or family member to get comfortable with handling different guest interactions.
✨Tip Number 3
Be ready to showcase your adaptability. During the interview, share examples of times when you had to think on your feet or handle unexpected situations. This will highlight your ability to thrive in a dynamic environment like the Residence Inn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Residence Inn Aberdeen. Let’s make this happen!
We think you need these skills to ace Guest Experience Expert in Aberdeen
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to express your passion for hospitality and making guests feel welcome.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Guest Experience Expert role. Mention any relevant experience in hospitality or customer service that showcases your adaptability and people-first attitude.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Residence Inn Aberdeen!
How to prepare for a job interview at Evan Rapp Voiceovers
✨Show Your Warmth
As a Guest Experience Expert, your personality is key. Make sure to showcase your warm and welcoming nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will demonstrate your ability to build rapport.
✨Know the Role Inside Out
Familiarise yourself with the specific responsibilities of the Guest Experience Expert position. Be ready to discuss how you would handle check-ins, resolve guest issues, and support food and beverage operations. Showing that you understand the role will impress the interviewers.
✨Adaptability is Key
Highlight your adaptability and willingness to take on various tasks. Share examples from your past experiences where you successfully managed unexpected situations or changes in your work environment. This will show that you can thrive in the dynamic atmosphere of a hotel.
✨Prepare Questions
Have a few thoughtful questions prepared for the interviewers. Ask about the team culture, what a typical day looks like, or how they celebrate success. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.