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For Companies At a Glance
- Tasks: Manage road freight operations and provide top-notch customer service in a fast-paced setting.
- Company: Join a dynamic logistics company focused on excellence and innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Be a key player in logistics, building relationships and solving challenges daily.
- Qualifications: 2+ years in groupage shipping with strong export and customs knowledge.
- Other info: Enjoy a vibrant workplace with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Reporting to the Operations Manager, you will play a key role in handling road freight export operations, groupage movements, and providing excellent customer service within a fast-paced environment.
Responsibilities
- Data entry, booking collections and preparing shipments for export
- Communicating with customers regarding bookings and job queries
- Building and maintaining strong relationships with key clients
- Co-ordinating export groupage and full-load movements
- Providing transport partners with accurate collection/delivery details
- Monitoring incoming emails and flagging potential issues
- Supporting customs processes and assisting with loading (late finish once per week)
- General ad hoc duties as required by the Operations team
Qualifications
- Minimum 2 years’ experience in groupage shipping
- Strong knowledge of exports and customs procedures
- Able to work to deadlines with good planning skills
- Computer literate and confident using operational systems
- Proactive, organised, and able to use initiative
- Excellent communication and customer service skills
Road Freight - Key Accounts Operations employer: EV Cargo
Contact Detail:
EV Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight - Key Accounts Operations
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their approach to road freight and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've built strong client relationships and resolved issues effectively in past roles.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing candidates who are proactive and take the initiative to engage directly with us.
We think you need these skills to ace Road Freight - Key Accounts Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in groupage shipping and customs procedures. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about road freight operations and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at EV Cargo
✨Know Your Stuff
Make sure you brush up on your knowledge of groupage shipping and customs procedures. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the terms, but you’ve actually applied them in real situations.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating how you've successfully managed client relationships in the past. Think of scenarios where you resolved issues or improved service – these stories will highlight your excellent communication skills.
✨Be Proactive in Your Approach
Demonstrate your proactive nature by preparing questions about the company’s operations and challenges they face in road freight. This shows that you’re not just interested in the job, but also in contributing to their success.
✨Plan for the Unexpected
Given the fast-paced environment, be ready to discuss how you handle tight deadlines and unexpected issues. Share specific examples of how you’ve managed your time effectively and maintained organisation under pressure.
