At a Glance
- Tasks: Manage ocean export shipments and ensure timely delivery while providing top-notch customer service.
- Company: Join EV Cargo, a leading global supply chain partner with innovative logistics solutions.
- Benefits: Competitive salary, generous leave, discounts, wellbeing support, and excellent pension scheme.
- Other info: Opportunity for personal development and career growth in a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact in the logistics industry.
- Qualifications: Experience in ocean freight exports and strong organisational skills required.
The predicted salary is between 30000 - 40000 € per year.
Location: Manchester, UK
Contract: Full-Time
About EV Cargo
EV Cargo is a leading global supply chain partner, delivering innovative logistics solutions across air, ocean, road freight, and supply chain services. Our continued growth enables us to support some of the world’s most recognised brands through cutting-edge technology and expertise.
About the Role
We are seeking an experienced and motivated Export Operator – Ocean Freight to join our growing team in Manchester. This is an exciting opportunity for someone with a passion for logistics and freight forwarding to play a key role in managing export shipments and delivering excellent customer service.
Key Responsibilities
- Coordinate and manage ocean export shipments from origin to destination, ensuring timely and efficient delivery.
- Liaise with customers, suppliers, and carriers to arrange shipping schedules and negotiate rates.
- Prepare and process all required shipping and customs documentation accurately.
- Ensure compliance with international shipping regulations, customs requirements, and trade compliance policies.
- Track and monitor shipments, providing regular updates to customers and internal stakeholders.
- Deliver exceptional customer service by responding to queries, resolving issues, and maintaining strong client relationships.
- Manage multiple shipments simultaneously while maintaining high levels of accuracy and meeting deadlines.
- Adapt to changing priorities and effectively manage unforeseen challenges.
About You
- Proven experience within ocean freight exports, including strong knowledge of export procedures and customs regulations.
- Familiarity with national and international shipping documentation.
- Ability to build and maintain strong working relationships with customers, suppliers, and colleagues.
- Strong organisational skills with the ability to manage multiple priorities.
- A proactive, results-driven approach with a strong commitment to customer service excellence.
- Self‑motivated with a high attention to detail.
- Level 2 qualification in English and Maths (or equivalent).
- Experience using CargoWise and/or ASM Sequoia systems.
What We Offer
At EV Cargo, we are committed to supporting your development and wellbeing. In return, we offer:
- Competitive salary (dependent on experience)
- Generous annual leave entitlement
- Access to Reward Gateway – discounts and cashback across 900+ retailers
- Wellbeing Centre – tools and support for a healthier lifestyle
- Employee Recognition Scheme
- Excellent pension scheme and life assurance
- Health Care Cash Plan
- Diversity
Ocean Freight - Ocean Freight Operator employer: EV Cargo
At EV Cargo, we pride ourselves on being a leading global supply chain partner that values innovation and employee growth. Our Manchester location offers a dynamic work culture where you can thrive in your career while enjoying competitive benefits, including generous annual leave, a comprehensive wellbeing centre, and access to discounts across numerous retailers. Join us to be part of a supportive team that prioritises excellence in customer service and fosters strong professional relationships.
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight - Ocean Freight Operator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and freight forwarding industry. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching EV Cargo and understanding their services. Be ready to discuss how your experience aligns with their needs, especially in ocean freight operations. Show them you’re not just another candidate, but someone who truly gets their business!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience with export procedures and customs regulations. Make it engaging and relevant to the role of an Ocean Freight Operator, so they can see you in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Ocean Freight - Ocean Freight Operator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ocean Freight Operator role. Highlight your experience in ocean freight exports and any relevant skills that match the job description. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for logistics and how you can contribute to our team. Be sure to mention specific experiences that demonstrate your customer service skills and ability to manage multiple shipments.
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that attention to detail shine through in your written application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EV Cargo!
How to prepare for a job interview at EV Cargo
✨Know Your Ocean Freight Inside Out
Make sure you brush up on your knowledge of ocean freight exports, including export procedures and customs regulations. Familiarity with national and international shipping documentation will give you a solid edge during the interview.
✨Show Off Your Customer Service Skills
Prepare examples that showcase your ability to deliver exceptional customer service. Think about times when you resolved issues or maintained strong client relationships, as this is crucial for the role at EV Cargo.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple shipments and priorities. Share specific strategies you use to stay organised and meet deadlines, as this will highlight your suitability for the fast-paced environment.
✨Familiarise Yourself with CargoWise and ASM Sequoia
If you have experience using CargoWise or ASM Sequoia systems, be prepared to talk about it. If not, do a bit of research to understand how these systems work, as it shows your proactive approach and willingness to learn.
