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- Tasks: Manage road freight operations and provide top-notch customer service in a fast-paced setting.
- Company: Join a dynamic logistics company focused on key accounts and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Be part of a crucial team that ensures smooth export operations and builds strong client relationships.
- Qualifications: 2+ years in groupage shipping with strong knowledge of exports and customs.
- Other info: Fast-paced role with opportunities for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
Reporting to the Operations Manager, you will play a key role in handling road freight export operations, groupage movements, and providing excellent customer service within a fast-paced environment.
Responsibilities
- Data entry, booking collections and preparing shipments for export
- Communicating with customers regarding bookings and job queries
- Building and maintaining strong relationships with key clients
- Co-ordinating export groupage and full-load movements
- Providing transport partners with accurate collection/delivery details
- Monitoring incoming emails and flagging potential issues
- Supporting customs processes and assisting with loading (late finish once per week)
- General ad hoc duties as required by the Operations team
Qualifications
- Minimum 2 years' experience in groupage shipping
- Strong knowledge of exports and customs procedures
- Able to work to deadlines with good planning skills
- Computer literate and confident using operational systems
- Proactive, organised, and able to use initiative
- Excellent communication and customer service skills
Road Freight - Key Accounts Operations in London employer: EV Cargo
Contact Detail:
EV Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Freight - Key Accounts Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry through LinkedIn or local events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing their processes and challenges will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and partners, being able to articulate your thoughts clearly will give you an edge during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We often have exclusive listings and it’s a great way to show your interest in joining our team directly.
We think you need these skills to ace Road Freight - Key Accounts Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in groupage shipping and customs procedures. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about road freight operations and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your excellent communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with clients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at EV Cargo
✨Know Your Stuff
Make sure you brush up on your knowledge of groupage shipping and customs procedures. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the terms, but you’ve actually applied them in real situations.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, be prepared to demonstrate your excellent communication skills. Think of scenarios where you successfully resolved customer queries or built strong relationships with clients, and be ready to share those stories.
✨Be Proactive in Your Approach
During the interview, highlight instances where you took the initiative to solve problems or improve processes. This will resonate well, as the company values proactive individuals who can handle the fast-paced environment effectively.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations related to booking collections or managing export movements. Practise articulating your thought process and decision-making skills, as this will showcase your planning abilities and operational knowledge.
