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- Tasks: Guide customers through tech journeys and optimise solutions for peak efficiency.
- Company: Join EV Cargo, a leader in transforming logistics with innovative technology.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact by solving customer challenges with cutting-edge tech solutions.
- Qualifications: Strong communication skills and a passion for technology and problem-solving.
- Other info: Dynamic team environment with a focus on sustainability and innovation.
The predicted salary is between 36000 - 60000 £ per year.
EV Cargo Leeds, 2 The Bourse, Leeds, United Kingdom
Implementation Team Mission: The Implementation Team strives to drive growth and customer retention through effective management, governance and delivery of the Programme of Projects for our internal and external customers. Our goal is to ensure efficient delivery of projects and seamless transition to the Customer Success Team for ongoing release management and support.
Job Purpose: The ‘What’ and ‘How’ we implement projects in the Implementation Team are typically split between varying functions in the team. Delivery Consultants mainly drive the ‘How’ we are delivering implementations to meet customer’s business problems. Customer demands for Implementations are channelled through the Customer Success and Application Support Teams, requests are triaged and if deemed to be an Implementation Project will be funnelled through the Programme in Priority order, as prescribed by the Solutions Delivery Director.
The Team and Delivery Manager will assign Delivery Consultants to Projects, once assigned to a Project, the Delivery Consultant typically handles all the phases from Initiation to Closure as required by the Project Manager. During Implementation Projects the Delivery Consultant works alongside the other project stakeholders to implement the required changes. Project Stakeholders are both external as EV Cargo manages Supply Chain for the world’s leading brands, but stakeholders can also be internal from other divisions or colleagues from the Global Customer Solutions Team that are also managing customers' supply chain. We are all jointly pursuing a further EV Cargo mission to transform logistics into a sustainable technology industry through tech platforms.
Key Responsibilities:
- Guide customers through complex technological journeys, customising and leveraging technological solutions for customers to optimise and automate their solutions for peak efficiency.
- Help provide solutions that solve customer use cases either via Product solutions or bespoke solutions where product solutions are not available, following EV Cargo protocols to elevate Product Enhancement Requests or Customer Identified Issues.
- Build strong, trust‑based relationships with customers to understand and prioritise their requirements.
- Translate business needs into actionable solution designs and manage delivery through to completion.
- Provide internal knowledge.
Implementations - Delivery Consultant in London employer: EV Cargo
Contact Detail:
EV Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementations - Delivery Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and values, and think about how your skills as a Delivery Consultant can help them achieve their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can guide customers through complex technological journeys and provide tailored solutions. Confidence is key when showcasing your expertise.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the EV Cargo team.
We think you need these skills to ace Implementations - Delivery Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Delivery Consultant role. Highlight relevant experience and skills that align with the job description, especially around project management and customer engagement.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully guided customers through complex projects and any tech solutions you've implemented.
Showcase Your Problem-Solving Skills: In your application, emphasise your ability to translate business needs into actionable solutions. We want to see how you've tackled challenges in past roles and what methodologies you used to achieve success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at EV Cargo
✨Know the Company Inside Out
Before your interview, make sure you research EV Cargo thoroughly. Understand their mission, values, and the specifics of the Implementation Team. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Delivery Consultant, you'll need to demonstrate your problem-solving skills. Prepare for scenario-based questions where you might be asked how you'd handle specific customer challenges or project phases. Think of examples from your past experiences that showcase your ability to guide customers through complex technological journeys.
✨Showcase Your Communication Skills
Building strong, trust-based relationships with customers is key in this role. During the interview, focus on demonstrating your communication skills. Practice explaining complex concepts in simple terms, as this will reflect your ability to translate business needs into actionable solutions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, the types of projects you might work on, or how success is measured in the Implementation Team. This shows that you're not just interested in the job, but also in how you can contribute to the team's goals.