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For Companies At a Glance
- Tasks: Lead systems and process transformation projects to enhance internal processes.
- Company: Join EV Cargo, a top UK provider of logistics and freight forwarding services.
- Benefits: Enjoy 33 days annual leave, flexible working options, and career development opportunities.
- Why this job: Be part of a digital transformation journey in a collaborative and inclusive culture.
- Qualifications: Experience in systems/process management, ideally in logistics or supply chain, is essential.
- Other info: Mentor junior analysts and communicate process improvements across departments.
The predicted salary is between 48000 - 72000 £ per year.
Head Office – Systems and Process Manager
EV Cargo UK Heston, 13 Hayes Rd, Heathrow, Hounslow, United Kingdom Req #869
06 March 2025
Job Title: Systems and Process Manager
Company: EV Cargo Global Forwarding
Location: Heston / Heathrow
Job Type: Full-time, Permanent
About EV Cargo Global Forwarding
EV Cargo is one of the UK’s largest providers of transport, logistics, freight forwarding services, and logistics technology. Formed through the consolidation of several leading UK logistics businesses, EV Cargo has a revenue of £850 million and provides critical supply chain services to global brands.
EV Cargo Global Forwarding focuses on delivering seamless international freight and logistics solutions, with a strong emphasis on technology and digital transformation.
About the Role
As Systems and Process Manager , you will play a crucial role within EV Cargo’s Digital Transformation Team . Working closely with the Digital Transformation Director and wider team, you will lead key initiatives to enhance internal processes and external technical service offerings.
This role involves reviewing, designing, and implementing business processes and technical developments across multiple platforms and functions. You’ll collaborate with business stakeholders and nearshore development teams to ensure that technology delivers tangible improvements for the business.
Key Responsibilities
Some key responsibilities include (but are not limited to):
- Lead systems and process transformation projects, managing stakeholder expectations
- Identify inefficient operational processes and recommend technology-based improvements
- Manage multiple projects simultaneously, meeting tight deadlines
- Define and apply best practice governance for project deployment and solution delivery
- Conduct cost/benefit analyses to support business case development
- Use business requirements to drive process design and manage project scope
- Plan and coordinate user testing, training, and issue resolution
- Produce clear documentation and present findings to internal and external stakeholders
- Work with external partners to gather feedback and continuously improve service delivery
- Mentor and guide Junior Business Analysts within the team
- Identify risks and opportunities associated with process or system changes
- Secure senior management approval for recommended process changes
- Communicate the benefits of process improvements across departments and support their implementation
- Support teams through change adoption, acting as a key point of contact for issue resolution
- Evaluate and report on the impact of process and technology changes
What We’re Looking For
We’re seeking someone who wants to grow with us and play a key role in EV Cargo’s transformation journey. Ideal candidates will have:
- Proven experience in a similar systems/process management role, ideally within freight forwarding, logistics or supply chain
- Essential experience working with CargoWise – applications without this experience unfortunately cannot be considered
- Strong project management and process improvement skills
- A technical understanding of system development and integrations is advantageous
- Excellent communication and stakeholder management abilities
- Strong attention to detail and the ability to work under pressure
- High-quality documentation and presentation skills
What We Offer
Joining EV Cargo Global Forwarding means becoming part of a business that values its people and offers opportunities for personal and professional growth. Our benefits include:
- 33 days annual leave (including bank holidays)
- On-site parking and flexible working options
- Training, CPD, and career development opportunities
- Employee Assistance Programme (EAP)
- Cycle to Work Scheme and more
Our Culture
At EV Cargo, we are proud to promote a collaborative, inclusive, and supportive working culture. We are committed to diversity and equal opportunities , and all recruitment is conducted in line with employment and equality legislation.
How to Apply
If this sounds like the next step in your career, click ‘Apply Now’ to submit your application.
If this role isn’t quite right for you, but you know someone who might be a great fit, please feel free to share this opportunity with them.
- EV Cargo UK Heston, 13 Hayes Rd, Heathrow, Hounslow, United Kingdom
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Head Office - Systems and Process Manager employer: EV Cargo
Contact Detail:
EV Cargo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Office - Systems and Process Manager
✨Tip Number 1
Familiarize yourself with CargoWise, as it's a crucial requirement for this role. Consider taking online courses or tutorials to enhance your understanding of the platform and its functionalities.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed systems and process transformations in the past. Highlight your project management skills and any measurable outcomes from your previous roles.
✨Tip Number 4
Research EV Cargo's recent projects and initiatives related to digital transformation. Being knowledgeable about their current focus areas will help you demonstrate your genuine interest in the company during interviews.
We think you need these skills to ace Head Office - Systems and Process Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Systems and Process Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience in systems and process management, particularly within freight forwarding, logistics, or supply chain. Mention any specific projects you've managed that align with the role's requirements.
Showcase Technical Skills: Since the role requires a technical understanding of system development and integrations, be sure to highlight your experience with CargoWise and any other relevant technologies. Provide examples of how you've used these skills to improve processes.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also demonstrates your enthusiasm for the role and the company. Discuss how you can contribute to EV Cargo’s digital transformation journey and support their goals.
How to prepare for a job interview at EV Cargo
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you met tight deadlines and how you ensured stakeholder expectations were managed effectively.
✨Demonstrate Technical Knowledge
Since the role requires a strong understanding of system development and integrations, make sure to brush up on your knowledge of CargoWise and any relevant technologies. Be ready to explain how you've used technology to improve processes in previous roles.
✨Prepare for Stakeholder Management Questions
Expect questions about your communication and stakeholder management abilities. Think of instances where you successfully collaborated with business stakeholders or external partners to drive process improvements.
✨Emphasize Your Attention to Detail
Given the importance of high-quality documentation and presentation skills in this role, be ready to provide examples of how your attention to detail has positively impacted your work. Discuss how you ensure clarity and accuracy in your documentation.
