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- Tasks: Manage post-delivery reporting and ensure top-notch service for clients.
- Company: Join EV Cargo, a leading international supply chain partner.
- Benefits: Competitive salary, on-site parking, and a rewards scheme.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Previous admin or customer service experience and strong IT skills.
- Other info: Opportunity for career growth with a temp-to-perm contract.
The predicted salary is between 28800 - 43200 £ per year.
EV Cargo have grown to become a predominant international supply chain partner to many of the world's leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
Working as part of the EV Cargo Solutions team you will be required to manage the day to day requirements of EV Cargo Solutions customers in terms of provision of post-delivery reporting.
The Role
Join us as a Post Delivery Coordinator within our Operations team where you will be working on large-scale contracts. You will be a valued member of the operation, helping us to achieve and surpass service and financial targets. Role is temp to perm with an initial 6-month contract.
The Salary
Competitive based on experience.
Benefits
On-site parking, Rewards Scheme.
Shift Information
Monday to Friday - 40 hours per week.
Where You Will Be Based
You will be based at our head office in Ashby de la Zouch.
Main Duties Include
- Maintain accurate and timely communications with clients and operating partners to maintain high standards of service.
- Accurate and timely reporting of information in respect of proof of delivery documentation.
- Process and track returns back to customer locations.
- Maintain accurate information and databases to provide an audit trail for all transactions with clients and operating partners.
- Maintain and create reports as required.
- Provide support to the contract team as required.
Key Skills And Experience Required
- Previous admin / customer service experience.
- Excellent administration skills.
- Excellent data entry skills.
- Excellent IT skills.
- Experience of Windows 10 in a business capacity.
- Excellent communication skills including polite telephone manner.
Person Specification
- A team player with the ability to communicate effectively at all levels.
- A methodical and structured approach to problem solving.
- A can do attitude with a flexible approach.
- An approachable and reliable attitude.
- A keen attitude towards self development.
Operations - Post Delivery Coordinator employer: EV Cargo Group
Contact Detail:
EV Cargo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations - Post Delivery Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand EV Cargo's services and values so you can show how you fit into their team. Tailor your answers to highlight your relevant experience and skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on common questions related to operations and customer service, and be ready to discuss your problem-solving approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the EV Cargo team.
We think you need these skills to ace Operations - Post Delivery Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your admin and customer service experience, as well as your excellent communication skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Post Delivery Coordinator role. Share specific examples of your previous work that align with the responsibilities listed in the job description.
Showcase Your IT Skills: Since the role requires excellent IT skills, make sure to mention your experience with Windows 10 and any other relevant software. We love seeing candidates who are tech-savvy and can handle data entry with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at EV Cargo!
How to prepare for a job interview at EV Cargo Group
✨Know the Company Inside Out
Before your interview, take some time to research EV Cargo. Understand their services, values, and recent developments in the supply chain industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Admin Skills
Since the role requires excellent administration skills, be prepared to discuss your previous experiences in detail. Bring examples of how you've maintained accurate records or managed customer communications. Highlight any specific software or tools you've used that relate to the job.
✨Demonstrate Your Communication Style
Effective communication is key for a Post Delivery Coordinator. Practice articulating your thoughts clearly and politely. You might even want to prepare a few scenarios where you successfully resolved issues through communication, showcasing your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.