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- Tasks: Manage post-delivery reporting and ensure high service standards for clients.
- Company: Join EV Cargo, a leading international supply chain partner.
- Benefits: Competitive salary, on-site parking, and a rewards scheme.
- Other info: Opportunity for career growth with a temp-to-perm contract.
- Why this job: Be part of a dynamic team and help drive customer success.
- Qualifications: Previous admin or customer service experience and strong IT skills.
The predicted salary is between 30000 - 40000 £ per year.
EV Cargo have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
Working as part of the EV Cargo Solutions team you will be required to manage the day to day requirements of EV Cargo Solutions customers in terms of provision of post‑delivery reporting.
Join us as a Post Delivery Coordinator within our Operations team where you will be working on large-scale contracts. You will be a valued member of the operation, helping us to achieve and surpass service and financial targets. Role is temp to perm with an initial 6-month contract.
The Salary: Competitive based on experience.
Benefits: On‑site parking, Rewards Scheme.
Shift Information: Monday to Friday - 40 hours per week.
Where You Will Be Based: You will be based at our head office in Ashby de la Zouch.
Main Duties Include:
- Maintain accurate and timely communications with clients and operating partners to maintain high standards of service.
- Accurate and timely reporting of information in respect of proof of delivery documentation.
- Process and track returns back to customer locations.
- Maintain accurate information and databases to provide an audit trail for all transactions with clients and operating partners.
- Maintain and create reports as required.
- Provide support to the contract team as required.
Key Skills And Experience Required:
- Previous admin / customer service experience.
- Excellent administration skills.
- Excellent data entry skills.
- Excellent IT skills. Experience of Windows 10 in a business capacity.
- Excellent communication skills including polite telephone manner.
Person Specification:
- A team player with the ability to communicate effectively at all levels.
- A methodical and structured approach to problem solving.
- A can do attitude with a flexible approach.
- An approachable and reliable attitude.
- A keen attitude towards self development.
Operations - Post Delivery Coordinator in Ashby de la Zouch employer: EV Cargo Group
Contact Detail:
EV Cargo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations - Post Delivery Coordinator in Ashby de la Zouch
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching EV Cargo and understanding their operations. Show us that you’re genuinely interested in the role of Post Delivery Coordinator and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role involves maintaining high standards of service, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re proactive and serious about joining the team.
We think you need these skills to ace Operations - Post Delivery Coordinator in Ashby de la Zouch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your admin and customer service experience. We want to see how your skills match the role of Post Delivery Coordinator, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team at EV Cargo and how you can contribute to our success. Keep it friendly and professional, just like us!
Show Off Your IT Skills: Since we’re looking for someone with excellent IT skills, make sure to mention your experience with Windows 10 and any other relevant software. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at EV Cargo Group
✨Know Your Stuff
Before the interview, make sure you understand EV Cargo's operations and the role of a Post Delivery Coordinator. Familiarise yourself with their services, especially in logistics and supply chain management. This will help you answer questions confidently and show your genuine interest in the company.
✨Show Off Your Skills
Highlight your previous admin and customer service experience during the interview. Be ready to discuss specific examples where you've demonstrated excellent communication and data entry skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, challenges faced by the Post Delivery Coordinator, and how success is measured in the role. This shows that you're engaged and serious about contributing to the team.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. EV Cargo values a 'can do' attitude and a flexible approach, so be approachable and express your enthusiasm for the role. A positive attitude can make a lasting impression!