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- Tasks: Support and operate AV technology in conference rooms for a dynamic corporate environment.
- Company: Join a global leader in professional services with a strong growth trajectory.
- Benefits: Competitive salary, bonus, and opportunities for professional development.
- Why this job: Kickstart your career in AV support and make a real impact in a vibrant team.
- Qualifications: 1+ years of AV support experience and excellent customer service skills.
- Other info: Onsite role with no hybrid options, perfect for those eager to learn and grow.
The predicted salary is between 35000 - 45000 £ per year.
Our client is looking for a Junior AV (Audio Visual) Support Analyst to join their AV team as they look to hugely expand their Audio-Visual capabilities as they move to new, larger premises. This is part of a wider technology support team supporting 1000 onsite users. It is essential that you have some level of AV support experience in a corporate or hospitality environment and can evidence excellent customer care skills.
You will operate and provide support for audio/visual (AV) components and technology equipment in conference rooms. This includes display types, codecs, microphones, and control systems. You will also look to ensure functionality for audio and video conference calls, PC‑based presentations and intranet/internet wireless connections. Your role will also include daily checks on equipment, and you will look to ensure any issues are reported and rectified swiftly.
You will engage with a wide range of users at all levels and so in addition to technical expertise we are also looking for an individual that values offering exemplary customer service. This is an onsite role, and you will be required to work in the office each day Monday to Friday. Hybrid working is not an option.
Key skills and experience required:- You will have a minimum of 1 years’ experience in an AV support role - this is a Junior role in the team
- This will include experience in video and audio conferencing and meeting room technologies
- You will also have experience in control systems such as Extron or Crestron, Bi‑Amp systems, microphones, speakers, and projection equipment
- You will be familiar with IT and networking products
- Ideally you will also have certifications from manufacturers, such as Extron or Crestron, or industry organisations, such as AVIXA Certified Technology Specialist (CTS) or CMP
- You will also be able to evidence Technology support experience with PC hardware and software
Our client is proud of the service it offers to both users and guests alike and the continuous professional development opportunities offered to their internal talent. They are open to upskilling and training in areas you may be unfamiliar with, but you must have some core AV support experience. This is an ideal opportunity for someone early in their career looking to progress.
Audio Visual Support Analyst in City of London employer: Eutopia Solutions
Contact Detail:
Eutopia Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Audio Visual Support Analyst in City of London
✨Tip Number 1
Network like a pro! Attend industry events or local meetups related to AV technology. It's a great way to meet potential employers and get your name out there. Plus, you never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your AV projects or any relevant experience. This can be a game-changer during interviews, as it gives you a chance to demonstrate your expertise and passion for the field.
✨Tip Number 3
Prepare for those interviews! Research common AV support scenarios and think about how you'd handle them. Practising your responses will help you feel more confident and ready to impress your interviewers.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team!
We think you need these skills to ace Audio Visual Support Analyst in City of London
Some tips for your application 🫡
Show Off Your AV Experience: Make sure to highlight any previous AV support experience you have, especially in corporate or hospitality settings. We want to see how your skills can contribute to our team!
Customer Care is Key: Since this role involves engaging with users at all levels, emphasise your customer service skills. Share examples of how you've provided excellent support in the past – it really makes a difference!
Be Specific About Your Skills: When listing your technical skills, be specific about the AV technologies and systems you're familiar with, like Extron or Crestron. We love seeing candidates who know their stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our awesome team.
How to prepare for a job interview at Eutopia Solutions
✨Know Your AV Stuff
Brush up on your knowledge of audio/visual equipment and technologies. Be ready to discuss your experience with codecs, microphones, and control systems like Extron or Crestron. Showing that you understand the technical side will impress the interviewers.
✨Customer Service is Key
Since this role involves engaging with users at all levels, highlight your customer care skills. Prepare examples of how you've provided excellent support in previous roles, especially in corporate or hospitality environments. This will show that you value user experience.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you've resolved AV issues quickly and effectively. Be ready to explain your thought process and how you ensure functionality during video and audio conferencing. This will showcase your ability to handle challenges in real-time.
✨Show Enthusiasm for Learning
The company values continuous professional development, so express your eagerness to learn and grow. Mention any relevant certifications you have or are pursuing, like AVIXA Certified Technology Specialist (CTS). This shows you're committed to advancing your skills.