Senior CRM Applications Engineer
Senior CRM Applications Engineer

Senior CRM Applications Engineer

Manchester Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Eutopia Solutions ltd

At a Glance

  • Tasks: Support and enhance a CRM platform while collaborating with senior marketing professionals.
  • Company: Join a global leader in professional services committed to technology investment.
  • Benefits: Enjoy a competitive salary, bonus scheme, and opportunities for professional development.
  • Why this job: Be part of a dynamic team that challenges technology and drives customer engagement.
  • Qualifications: Experience with Microsoft Dynamics or similar technologies and excellent coding skills required.
  • Other info: Hybrid working model; must be within easy commute of Manchester city centre.

The predicted salary is between 43200 - 72000 £ per year.

Job Description

Senior CRM Applications Engineer Manchester / Hybrid working We are proud to be working with a Global Professional Services leader as they look to add to their wider Applications Support Team with a professional skilled in supporting a CRM platform based on Microsoft Dynamics, alongside other applications.You would work within a Technology team interacting with senior Marketing, Communication and Brand professionals supporting a Global activity.Continual investment is being made by them in terms of Technology, and you would work to design and support software solutions as a subject matter expert in this area. You will be involved in looking to enhancements and upgrades to ensure customer engagement applications are utilised to their full ability.Our client is looking to someone that can not only evidence deep technical knowledge in this area  but that can also confidently engage with senior stakeholders. This is an important element of the role.Skills and experience required:
  • You will have experience in one or more of the following technologies Microsoft Dynamics, Peppermint CRM, Interaction+ / Lexis Nexis Interaction, Litera, or Sitecore
  • Excellent coding and programming skills (ie PowerShell, SQL)
  • Excellent communication skills
  • Experience of supporting applications in a large professional services environment (i.e. legal, banking , financial, insurance)

In addition to the salary offered there are also a raft of additional benefits, including a bonus scheme.This role is based in Manchester with a requirement for a minimum 2 days a week onsite  and so you MUST live within easy commute of Manchester City centre.Our client is proud of the investment it makes in their workforce to provide genuine professional development and is looking for an individual that wants to challenge technology and the way in which it is utilised.Apply now for immediate consideration.

Senior CRM Applications Engineer employer: Eutopia Solutions ltd

As a leading Global Professional Services firm, we offer an exceptional work environment in Manchester that fosters innovation and professional growth. Our commitment to continual investment in technology ensures that our employees are equipped with the latest tools and resources, while our collaborative culture encourages engagement with senior stakeholders and cross-functional teams. With a focus on employee development and a comprehensive benefits package, including a bonus scheme, we provide a rewarding career path for those looking to make a meaningful impact in the field of CRM applications.
Eutopia Solutions ltd

Contact Detail:

Eutopia Solutions ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior CRM Applications Engineer

✨Tip Number 1

Familiarise yourself with Microsoft Dynamics and other relevant CRM technologies mentioned in the job description. Having hands-on experience or even completing online courses can give you an edge when discussing your technical knowledge during interviews.

✨Tip Number 2

Prepare to showcase your communication skills by practising how you would explain complex technical concepts to non-technical stakeholders. This will demonstrate your ability to engage effectively with senior professionals, which is crucial for this role.

✨Tip Number 3

Research the company’s recent projects and technological investments. Being able to discuss these during your interview will show your genuine interest in the organisation and how you can contribute to their goals.

✨Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.

We think you need these skills to ace Senior CRM Applications Engineer

Microsoft Dynamics
Peppermint CRM
Interaction+/Lexis Nexis Interaction
Litera
Sitecore
PowerShell
SQL
Application Support
Technical Knowledge
Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Software Design
Customer Engagement
Professional Services Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics and any other relevant CRM technologies mentioned in the job description. Use specific examples to demonstrate your technical skills and how you've supported applications in a professional services environment.

Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to engage with senior stakeholders and your experience in enhancing customer engagement applications. Show your enthusiasm for the role and how your background aligns with the company's goals.

Highlight Technical Skills: Clearly list your coding and programming skills, such as PowerShell and SQL, in both your CV and cover letter. Provide examples of projects where you successfully applied these skills to solve problems or improve processes.

Showcase Communication Abilities: Since excellent communication skills are crucial for this role, include instances where you've effectively communicated with senior professionals or led discussions on technology solutions. This will help demonstrate your fit for the position.

How to prepare for a job interview at Eutopia Solutions ltd

✨Showcase Your Technical Expertise

Be prepared to discuss your experience with Microsoft Dynamics and other relevant CRM technologies. Highlight specific projects where you successfully implemented or supported these systems, demonstrating your deep technical knowledge.

✨Engage with Stakeholders

Since the role involves interacting with senior Marketing and Communication professionals, practice articulating your ideas clearly and confidently. Prepare examples of how you've effectively communicated technical concepts to non-technical stakeholders in the past.

✨Demonstrate Problem-Solving Skills

Think of scenarios where you've encountered challenges in application support and how you resolved them. Be ready to discuss your approach to enhancements and upgrades, showcasing your ability to improve customer engagement applications.

✨Research the Company Culture

Understand the values and mission of the company you're interviewing with. This will help you align your answers with their goals and show that you're genuinely interested in contributing to their professional development initiatives.

Senior CRM Applications Engineer
Eutopia Solutions ltd
Location: Manchester
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