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- Tasks: Support HR and payroll systems while assisting with various core business applications.
- Company: Thriving business in a fast-growing sector with a supportive team.
- Benefits: Competitive salary, opportunities for upskilling, and career progression.
- Why this job: Perfect for ambitious individuals eager to learn and grow in application management.
- Qualifications: Experience in application support or helpdesk roles; knowledge of ITSM tools is a plus.
- Other info: Dynamic work environment with excellent potential for career advancement.
The predicted salary is between 30000 - 40000 £ per year.
We are working with our client who are looking to add an Applications Support Analyst to their UK Head Office team. They are a thriving business in an ever-growing sector. You would predominantly be supporting their HR and payroll systems amongst others and so experience in supporting these platforms would be beneficial. This is a great opportunity for an ambitious individual looking to progress their career, open to upskilling and keen to learn.
You may already be working as an Applications Support Analyst or be currently working within a Helpdesk environment and looking to transition to application management. Experience or knowledge of SolarWinds would be highly advantageous, however experience of other ITSM tools or even enterprise level CRMs would also be relevant. It is essential that you have some experience in configuration management and, as you will be supporting users directly, have some prior similar deskside support experience.
Some duties include (but are not limited to):
- Assist in the administration and support of Workday, Neon, SAP, xFlow, their in-house IT platform, and other core business systems.
- Perform system checks, monitoring, and network scanning tasks.
- Respond to and resolve helpdesk queries.
Applications Support Analyst in Milton Keynes employer: Eutopia Solutions ltd
Contact Detail:
Eutopia Solutions ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to applications support. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your experience with HR and payroll systems. This can really set you apart from other candidates and give you something tangible to discuss during interviews.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace Applications Support Analyst in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Applications Support Analyst role. Highlight your experience with HR and payroll systems, as well as any relevant ITSM or CRM knowledge. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your cover letter, don’t just list your previous roles; explain how your experience in application support or helpdesk environments has prepared you for this position. We love seeing real examples of how you've tackled challenges in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a straightforward approach that gets right to the heart of your qualifications.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application more efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Eutopia Solutions ltd
✨Know Your Systems
Make sure you brush up on the HR and payroll systems mentioned in the job description, like Workday and SAP. Familiarity with these platforms will show that you're serious about the role and ready to hit the ground running.
✨Showcase Your Helpdesk Experience
If you've worked in a Helpdesk environment, be prepared to discuss specific examples of how you've resolved user issues. Highlighting your deskside support experience will demonstrate your ability to handle direct user interactions effectively.
✨Get Familiar with Configuration Management
Since configuration management is essential for this role, take some time to understand its principles. Be ready to talk about any relevant experience you have, or express your eagerness to learn more about it during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's applications and their support processes. This not only shows your interest but also gives you a chance to assess if the company is the right fit for you.
