HR People Advisor
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HR People Advisor

Full-Time 28800 - 43200 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Be the go-to person for HR queries and support colleagues throughout their employment journey.
  • Company: Join a dynamic team focused on enhancing employee experiences in a supportive culture.
  • Benefits: Enjoy hybrid working, flexible hours, and opportunities for personal growth.
  • Why this job: Make a real impact by improving workplace culture and supporting your peers.
  • Qualifications: No specific experience required; just a passion for helping others and learning.
  • Other info: This is a 6-month contract role with potential for future opportunities.

The predicted salary is between 28800 - 43200 £ per year.

People Care Advisors are the first point of contact for HR related matters; the team are policy and process experts, dedicated to delivering the best experience. The purpose of this role is to provide guidance and support to colleagues related to People & Culture policies and processes. The role holder will also perform people and culture transactions and contribute to continuous improvement activities.

Key Accountabilities:

  • First point of contact for employees, line managers and people advisors.
  • Supporting full employee life cycle query resolution via live channels eg chat and case management.
  • Examples queries include:
  • Life event queries (how to, when, where)
  • Time and attendance queries (how to, what type, when)
  • Reward, performance and compensation queries
  • Coaching line managers through employee relations queries
  • Providing exit guidance
  • Follow defined problem and incident management processes, escalate where necessary.
  • Proactively seek advice on unclear processes and suggest solutions to problems.
  • Support new joiners, movers and leavers by providing enhanced care services.
  • Identify and execute continuous improvements opportunities.
  • Support knowledge creation and maintenance.
  • Support global change and implementation projects.
  • Support cyclical people and culture activities.
  • Apply now for more information.

    HR People Advisor employer: Eutopia Solutions ltd

    As an HR People Advisor at our Sunbury location, you will join a dynamic team that prioritises employee well-being and development. We offer a hybrid working model, fostering a flexible work-life balance, alongside comprehensive training and growth opportunities to enhance your career in HR. Our inclusive culture encourages collaboration and innovation, making it an ideal environment for those seeking meaningful and rewarding employment.
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    Contact Detail:

    Eutopia Solutions ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land HR People Advisor

    ✨Tip Number 1

    Familiarise yourself with HR policies and processes relevant to the role. Understanding the key areas such as employee life cycle queries, time and attendance, and performance management will help you stand out during discussions.

    ✨Tip Number 2

    Practice your communication skills, especially in live chat scenarios. As a People Care Advisor, you'll need to convey information clearly and empathetically, so consider role-playing common HR queries with a friend.

    ✨Tip Number 3

    Research continuous improvement strategies within HR. Being able to discuss how you can contribute to enhancing processes will demonstrate your proactive approach and commitment to the role.

    ✨Tip Number 4

    Network with current or former HR professionals to gain insights into the role. They can provide valuable tips on what to expect and how to excel, which can give you an edge in your application.

    We think you need these skills to ace HR People Advisor

    Excellent Communication Skills
    Interpersonal Skills
    Problem-Solving Skills
    Knowledge of HR Policies and Procedures
    Employee Relations Expertise
    Time Management
    Attention to Detail
    Coaching and Mentoring Skills
    Case Management Experience
    Adaptability
    Continuous Improvement Mindset
    Conflict Resolution Skills
    Data Entry and Management
    Proficiency in HR Software and Tools

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to grasp the key responsibilities and expectations of the HR People Advisor position. Tailor your application to highlight relevant experiences that align with these requirements.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in HR or people management roles. Provide specific examples of how you've handled employee queries, supported managers, or contributed to process improvements.

    Showcase Communication Skills: As a People Care Advisor, strong communication skills are essential. Use your application to demonstrate your ability to convey information clearly and effectively, both in writing and verbally.

    Express Enthusiasm for Continuous Improvement: Mention your commitment to continuous improvement in HR processes. Share any past experiences where you identified issues and implemented solutions, showcasing your proactive approach to enhancing employee experiences.

    How to prepare for a job interview at Eutopia Solutions ltd

    ✨Know the Policies Inside Out

    As a People Care Advisor, you'll be expected to have a solid understanding of HR policies and processes. Make sure you familiarise yourself with the company's policies before the interview, so you can confidently discuss how you would handle various employee queries.

    ✨Demonstrate Your Communication Skills

    Since this role involves being the first point of contact for HR matters, showcasing your communication skills is crucial. Prepare examples of how you've effectively communicated complex information in the past, whether through chat, email, or face-to-face interactions.

    ✨Showcase Problem-Solving Abilities

    The role requires you to follow defined problem management processes and suggest solutions. Be ready to discuss specific instances where you've identified problems and implemented effective solutions, particularly in a people-focused context.

    ✨Highlight Continuous Improvement Mindset

    This position values continuous improvement, so come prepared with ideas on how you could enhance existing processes. Think about previous experiences where you've contributed to improvements and be ready to share those insights during the interview.

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