At a Glance
- Tasks: Lead the front-end team to enhance customer portals and digital experiences.
- Company: Join Eutelsat, a pioneer in global satellite connectivity.
- Benefits: Flexible work options, commitment to diversity, and a focus on sustainability.
- Other info: Work in a dynamic, multicultural environment with excellent career growth opportunities.
- Why this job: Make a real impact in satellite technology while growing your career.
- Qualifications: 10+ years in digital leadership with strong UX/UI management skills.
The predicted salary is between 80000 - 100000 € per year.
Be part of a new era in communications, transforming connectivity with Eutelsat – the world’s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.
With Eutelsat You’ll Get To:
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Why Eutelsat?
- Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.
- Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
- Sustainability at Our Core: At Eutelsat, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
- Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.
Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.
Job Overview
We are looking for an enthusiastic and skilled Head of FrontEnd Channels to join our Lead to Order unit and play a critical role in developing and evolving Customer Portal and FrontEnds needed to support our global satellite connectivity services. In this position, you’ll work closely with product managers, architects, designers, and business stakeholders, contributing directly to our ongoing digital transformation initiatives and product lifecycle evolution. This is a unique opportunity to make a significant impact within an organization that values growth, teamwork, and professional development.
Who You Are:
You are a multicultural and experienced leader with a strong background in front-end customer-focused digital delivery. You are comfortable managing UX and UI teams and working across diverse regions and cultures. You combine strategic thinking with hands‑on collaboration, especially in environments using Salesforce Experience Cloud.
What You’ll Do:
- Lead, coach, and strengthen the front‑end team, taking care to both UI/UX and delivery, fostering a strong delivery culture, accountability, and continuous improvement.
- Drive end‑to‑end delivery impacting front‑ends, ensuring timely and high‑quality releases, following the defined process and contributing at each stage.
- Actively contribute to the Customer Experience Program acting as Squad lead for the “Portal” squad and collaborating with the other squads, with a strong execution focus.
- Collaborate closely with business & technical teams. Engage with stakeholders to clarify requirements and ensure alignment with business objectives.
- Optimise customer‑facing front‑end journeys, ensuring smooth, efficient, and accessible interactions. Support the evolution of product lifecycle processes aligned with industry frameworks.
- Maintain and improve design standards, workflows and the design system.
What You’ll Need:
- Proven experience in leading teams in digital or design‑related fields
- 10+ years of experience.
- Experience managing UX and UI teams.
- Strong understanding of front‑end experience and delivery principles.
- Background in the telecom industry is a strong advantage.
- Additional required experiences:
- Experience working with Salesforce technologies, especially Salesforce Experience Cloud.
- Professional knowledge of Figma.
- Understanding of REST APIs, microservices architecture and cloud‑based environments is a plus.
- Knowledge of TM Forum frameworks (eTOM, SID, OpenAPI) is a plus.
- Knowledge of Telecom and satellite systems.
- Tools based scaled Agile delivery and DevOps – using in‑house technical delivery, systems integrators and product vendors.
- Experience with complex transformations and change management in telecoms/satellite service providers.
- Ability to work in a dynamic and complex international environment with pro‑activity and flexibility.
- Full proficiency in English, other languages are a plus (French and Italian).
- Degree in Engineering, IT or a related field.
Where You’ll Work:
You will be part of a global, multicultural team operating across our international hubs, working in a hybrid environment that supports flexibility and collaboration. You will contribute to the evolution of Eutelsat’s digital product ecosystem in a fast‑paced and innovative satellite connectivity landscape. This role can be based in Paris, Turin, or London.
Head of FrontEnd Channels employer: Eutelsat
Eutelsat is an exceptional employer that champions diversity and inclusion, with a workforce representing over 75 countries and a commitment to gender balance at the executive level. Our collaborative work culture fosters innovation and professional growth, offering flexible working arrangements to ensure a healthy work-life balance. Join us in a dynamic environment where your contributions will directly impact global satellite connectivity and help shape a sustainable future in space technology.
StudySmarter Expert Advice🤫
We think this is how you could land Head of FrontEnd Channels
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is especially important for roles like Head of FrontEnd Channels where your digital delivery skills can really shine. Make it easy for employers to see what you can do!
✨Tip Number 3
Prepare for interviews by researching the company culture and values. Eutelsat is all about diversity and inclusion, so think about how your experiences align with their mission. Be ready to share examples that highlight your teamwork and customer-centric approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team at Eutelsat. So, hit that apply button and let’s get started on this journey together!
We think you need these skills to ace Head of FrontEnd Channels
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for satellite communications shine through! We want to see how excited you are about transforming connectivity and being part of a global team.
Tailor Your CV:Make sure your CV highlights your experience in front-end digital delivery and leadership. We love seeing how your skills align with our mission, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Head of FrontEnd Channels role. Share specific examples of your past achievements and how they relate to what we do at Eutelsat.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Eutelsat
✨Know Your Stuff
Make sure you’re well-versed in front-end technologies and customer-focused digital delivery. Brush up on your knowledge of Salesforce Experience Cloud, Figma, and any relevant frameworks like TM Forum. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach, especially how you manage UX and UI teams. Think of examples where you’ve fostered a strong delivery culture and accountability within your team. Eutelsat values collaboration, so highlight your experience in working across diverse regions and cultures.
✨Align with Company Values
Familiarise yourself with Eutelsat’s commitment to diversity, inclusion, and sustainability. Be ready to share how your personal values align with theirs, and how you can contribute to their mission of transforming connectivity. This will demonstrate that you’re not just looking for a job, but a place where you can make a meaningful impact.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about their ongoing digital transformation initiatives or how they measure success in the Customer Experience Program. This shows your genuine interest in the role and helps you assess if Eutelsat is the right fit for you.
