Head of Billing

Head of Billing

London Full-Time 49000 - 69000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the billing solution, driving product roadmap and ensuring timely delivery of features.
  • Company: Eutelsat Group is a pioneering satellite communications leader, transforming global connectivity.
  • Benefits: Enjoy flexible schedules, hybrid work options, and a commitment to your well-being.
  • Why this job: Join a diverse team making a real impact in space technology and global connectivity.
  • Qualifications: Graduate degree and 5-8 years in product planning and software delivery required.
  • Other info: Work in London, Paris, or Turin with potential international travel.

The predicted salary is between 49000 - 69000 ÂŁ per year.

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Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator.

As a leader in satellite communications, we provide global connectivity solutions – connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world.

With Eutelsat Group You’ll Get To:

  • Pioneer the future of Space Technology
  • Bring connectivity to remote frontiers
  • Collaborate with customer-centric experts
  • Embrace cultural diversity in our global team.

In a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.

Why Eutelsat Group?

  • Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We take pride in being led by a female CEO, with one-third of our executive team and 60% of our board represented by women.
  • Ways of Working That Drive Us: As \”One Team,\” we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
  • Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
  • Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well-being and ensuring you have the flexibility you need to succeed both at work and at home.

Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.

Who You Are:

You are passionate about SaaS/Cloud products and being the voice of the customer. You have a proven track record in delivering complex and challenging technology solutions. You are detail oriented and enjoy collaborating with multiple stakeholders to solve complex problems. You love rolling up your sleeves and making things happen. You’re sparked by a fast pace, new challenges, and always have an eye on achieving business outcomes. You lead functional discussions, build consensus, push boundaries, and crush deadlines. You want to make a real difference in the world by revolutionising space telecoms by building a great digital user experience.

What You’ll Do:

You will be the Head of delivery for Eutelsat Group’s billing solution. You will be responsible for defining and driving the product roadmap, and will actively contribute to the vision and goals, aligning with our aim to make the easiest company to do business with. You will collaborate with internal/external stakeholders, solution architects, other product/application owners and DevOps teams.

You Will:

  • Be responsible for the billing domain (consisting of several applications): leading implementation, prioritising features together with business and demand management teams and driving innovation.
  • Lead the planning, execution and delivery of projects, ensuring delivery of features and enhancements on time and in quality.
  • Ensure billing processes run correctly and on time, proactively suggest solutions in case of dysfunctions
  • Work closely with the other teams of the CDIO unit and partner with cross-functional teams to design and implement best-in-class processes and develop solutions that enhance operational efficiency and customer satisfaction.
  • Drive the transformation of the Billing domain to consolidate systems and reach target architecture.
  • Manage external suppliers and challenge / push them towards delivery excellence, track performance and push for continuous improvements.
  • Participate to the budget follow up dedicated to Billing domain
  • Should there be a decision to hire internally, participate in the full recruitment process as well as conducting performance reviews.

What It Takes:

  • Graduate degree in any technical discipline
  • 5-8 years’ experience in product planning, technical product development and software delivery
  • Comfortable with change and ambiguity inherent to an evolving market
  • Significant experience of:
  • Billing solutions in a Telecom/Satcom B2B environment
  • Tools-based scaled Agile delivery and DevOps – using in-house, systems integrators and product vendors
  • Global multi-party delivery models
  • Global compliance, security standards and data protection

What We’d Love:

  • Experience in managing complex projects and transformations in a B2B and/or telecom environment
  • Experience with market leading Billing products such as Amdocs, Netcracker, Oracle-BRM, Ericsson, Zuora et al.
  • Experience with API-led products
  • Prior experience in telecoms or satellite communications providers
  • Strong analytical skills with experience in technical systems and business processes
  • Experience in TMF Open APIs/ODA

Where You’ll Be:

  • Digital Products Teams in London, Paris, Turin.
  • Some international travel may be necessary.

The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time).

This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Telecommunications

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Head of Billing employer: Eutelsat Group

Eutelsat Group is an exceptional employer, offering a dynamic work environment where innovation meets inclusivity. With a commitment to diversity and sustainability, employees enjoy flexible working arrangements and opportunities for professional growth while contributing to transformative satellite communication solutions. Join a global team that values collaboration and empowers you to make a meaningful impact in the world of connectivity.
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Contact Detail:

Eutelsat Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Billing

✨Tip Number 1

Familiarise yourself with the latest trends in billing solutions, especially within the telecom and satellite communications sectors. Understanding the nuances of products like Amdocs or Oracle-BRM can give you an edge in discussions during interviews.

✨Tip Number 2

Network with professionals in the satellite communications industry. Engaging with current employees at Eutelsat Group or similar companies on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience with Agile delivery and DevOps methodologies. Be ready to share specific examples of how you've successfully managed complex projects and transformations in a B2B environment.

✨Tip Number 4

Showcase your passion for customer-centric solutions. Eutelsat Group values collaboration and innovation, so be prepared to discuss how you've previously driven customer satisfaction through effective billing processes.

We think you need these skills to ace Head of Billing

Product Planning
Technical Product Development
Software Delivery
Billing Solutions Expertise
Telecom/Satcom B2B Experience
Agile Methodologies
DevOps Practices
Project Management
Stakeholder Collaboration
Process Improvement
Budget Management
Analytical Skills
API Integration
Compliance and Data Protection Knowledge
Supplier Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in billing solutions, product planning, and technical product development. Use keywords from the job description to demonstrate that you meet the requirements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for SaaS/Cloud products and your ability to lead complex projects. Mention specific achievements that align with Eutelsat Group's goals and values.

Highlight Relevant Experience: In your application, emphasise your experience with billing solutions in a Telecom/Satcom B2B environment. Include any familiarity with market-leading billing products like Amdocs or Oracle-BRM.

Showcase Soft Skills: Eutelsat Group values collaboration and customer-centricity. Make sure to include examples of how you've worked effectively with cross-functional teams and managed stakeholder relationships in your previous roles.

How to prepare for a job interview at Eutelsat Group

✨Understand the Billing Landscape

Familiarise yourself with the latest trends and technologies in billing solutions, especially within the telecom and satellite communications sectors. Being able to discuss specific products like Amdocs or Oracle-BRM will show your expertise and interest in the role.

✨Showcase Your Leadership Skills

As the Head of Billing, you'll need to demonstrate your ability to lead cross-functional teams. Prepare examples from your past experiences where you successfully managed projects, drove innovation, and collaborated with various stakeholders to achieve business outcomes.

✨Emphasise Customer-Centricity

Eutelsat Group values customer-centric approaches. Be ready to discuss how you've previously prioritised customer needs in your projects and how you plan to enhance customer satisfaction through billing processes.

✨Prepare for Cultural Fit Questions

With a strong emphasis on diversity and inclusion, be prepared to discuss how you can contribute to a collaborative and inclusive workplace. Share your experiences working in diverse teams and how you embrace different perspectives.

Head of Billing
Eutelsat Group
Location: London

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