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- Tasks: Ensure successful operations of Eutelsat Services and support Gateway operations.
- Company: Join Eutelsat, a leader in global satellite communications.
- Benefits: Flexible schedules, hybrid work options, and commitment to well-being.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Pioneer space technology and bridge the digital divide with your skills.
- Qualifications: Bachelor’s degree in engineering or Computer Science; troubleshooting experience required.
The predicted salary is between 36000 - 60000 £ per year.
Connect with Eutelsat and be part of a new era in communications, transforming connectivity with the world’s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world.
With Eutelsat You’ll Get To:
- Pioneer the future of Space Technology
- Bring connectivity to remote frontiers
- Collaborate with customer-centric experts
- Embrace cultural diversity in our global team
In a dynamic industry where passion drives our teams to make a difference, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.
Why Eutelsat?
- Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace.
- Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles.
- Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.
- Work-Life Balance: We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life.
Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.
Who You Are:
You’re passionate about engineering and developing your skills in a challenging technological environment. You read, learn, examine, and are full of ideas. You’re sparked by a fast pace and new challenges. You are a great communicator who is calm under pressure and passionate about operations. You want to make a real difference in the world by joining us on our mission to be the most trusted partner for GEO-LEO global satellite connectivity.
What You’ll Do:
You will be responsible for ensuring the successful operations of the Eutelsat Services. You will work within the Operations team and contribute to the growth of the team as the business requirements evolve. Responsibilities include:
- Act as the Gateway Subject Matter Expert (SME) within the global operations team.
- Provide RF and Gateway technical support to the OneWeb Operations staff members.
- Perform proactive analysis and conduct health checks to identify network anomalies before they impact commercial service.
- Define and document the operational processes required to integrate and support Gateway operations.
- Define the configuration of Network Management Systems (NMS) to ensure smooth and continuous service operations.
- Regularly interact with OneWeb Test, Ground, Network and User Terminal Engineers to perform system integration and operations.
- Perform Complex Fault Diagnostics, Isolation and Recovery (FDIR).
- Review and evaluate Incident, Change and Problem records related to Gateway operations to ensure the relevant incident data, method of procedures, back out plans, resolution details and root cause investigations are captured correctly.
- Own the continual service improvement of Gateway performance and operational procedures.
- Occasional travelling to regional SNPs Business office hours for UK role + on-call rotation.
- Open to work in a collaborative environment.
What it Takes:
- Bachelor’s degree in engineering and/or Computer Science or demonstrated equivalent experience.
- Experience in troubleshooting, operating, and maintaining local and remote baseband, IF, RF, antennas, and WAN/LAN equipment.
- Experience in testing of Gateway Antenna systems and subsystems.
- Experience in performing RF Data Analysis & Pre-launch Optimization of Gateway sites and equipment.
- Solid working knowledge of Satellite Communications Baseband, Network Management, and Modem systems equipment.
- Knowledge of Uplink Power Control and ACM Adaptive Coding and Modulation.
- Working knowledge of IP routing and networking.
- In-depth prior experience of satellite/telecommunications network operations.
- Detailed understanding of Network Management system software used in satellite and/or telecommunications systems.
- Expertise in and the ability to develop and thoroughly document network operational procedures.
- Self-starter, proactively takes the lead/initiative to ensure operational issues are resolved effectively and efficiently.
- Excellent verbal and written communication skills.
What We’d Love:
- Process driven professional to contribute to the team’s growth.
- Willing to quickly learn and evolve.
- Proactive attitude.
- Highly motivated individuals.
- Capable of working in a lively multitasking environment.
- Experience working within a Greenfield or rapidly scaling environment.
- Understanding of Systems Engineering and end-to-end system testing.
- Experience with satellite ground systems, satellite operations, and/or ground systems operations/development.
- Experience with MEO/LEO systems is a plus.
- Ability to develop test scripts using Python or similar scripting language.
- CCNA certification.
- Understanding of data and RF network testing concepts.
Where You’ll Be:
White City office in London, UK.
Senior Gateway Support Engineer employer: Eutelsat Communications SA
Contact Detail:
Eutelsat Communications SA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Gateway Support Engineer
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Eutelsat. A friendly chat can open doors you didn’t even know existed!
✨Tip Number 2
Prepare for interviews like it’s a mission! Research Eutelsat’s projects and values, especially their commitment to diversity and sustainability. Show them you’re not just another candidate; you’re someone who aligns with their vision and is ready to contribute.
✨Tip Number 3
Practice your technical skills and be ready to showcase them. Whether it’s troubleshooting RF systems or discussing network management, make sure you can talk confidently about your experience. We want to see that you’re not just knowledgeable but also passionate about what you do!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Eutelsat team. Let’s get you on board!
We think you need these skills to ace Senior Gateway Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Gateway Support Engineer role. Highlight relevant experience and skills that match the job description, especially in satellite communications and network operations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for engineering and how you can contribute to Eutelsat's mission. Be sure to mention any specific projects or experiences that relate to the role.
Showcase Your Communication Skills: Since this role requires excellent verbal and written communication skills, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows your enthusiasm for joining our team at Eutelsat!
How to prepare for a job interview at Eutelsat Communications SA
✨Know Your Tech Inside Out
As a Senior Gateway Support Engineer, you'll need to demonstrate your technical expertise. Brush up on your knowledge of satellite communications, RF data analysis, and network management systems. Be ready to discuss specific projects or experiences where you tackled complex technical challenges.
✨Showcase Your Problem-Solving Skills
Eutelsat values proactive problem solvers. Prepare examples of how you've diagnosed and resolved issues in past roles. Think about times when you had to perform fault diagnostics or improve operational procedures, and be ready to share those stories.
✨Emphasise Team Collaboration
Since the role involves working closely with various teams, highlight your experience in collaborative environments. Share instances where you successfully worked with cross-functional teams, especially in high-pressure situations, to achieve common goals.
✨Align with Their Values
Eutelsat is committed to diversity, inclusion, and sustainability. Familiarise yourself with their core values and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their mission of bridging the digital divide and fostering an inclusive workplace.