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- Tasks: Be the key link between customers and our sales team, ensuring smooth order processing.
- Company: Join Eurostick, a well-established wholesaler of gifts and souvenirs in Glasgow.
- Benefits: Enjoy a competitive salary, pension scheme, and support for training.
- Other info: Work in a supportive team with great opportunities for progression.
- Why this job: Perfect for those who love variety, communication, and making customers happy.
- Qualifications: Experience in sales coordination or office administration is a plus.
The predicted salary is between 26000 - 29000 £ per year.
Eurostick is a long-established wholesaler of gifts and souvenirs. We are looking for a confident, organised, customer-focused professional who thrives in a fast-paced environment. This is an excellent opportunity to step into a role where you can help influence the future of a growing business. You will join a supportive, collaborative team where your organisational, communication skills and attention to detail are valued and developed.
As Sales Coordinator, you will be at the heart of our busy office and help keep sales running smoothly and customers happy. You will be responsible for all sales orders, maintaining and updating our digital order platform and supporting our sales team with regular stock updates and new product launch information. Manage customer enquiries, process sales orders, support stock management and provide exceptional service at every touchpoint.
Working closely with directors, credit control, design, production and warehouse you will be the key communication link to our sales team and most importantly, our customers. Helping to communicate our product quality and brand portfolio with customer care and happiness as the focus. No two days or two customers will be the same, and your ability to keep things moving will be a key contribution to the success of the business. Making this the perfect role for someone who loves variety, communication, and problem-solving.
About the role:
- The key office liaison between customers, sales team, finance, and warehouse.
- To ensure timely and efficient customer order processing and delivery.
- Maintain and update our digital B2B order platform and manage its smooth running to help maximise sales.
- Friendly and knowledgeable customer care and communication.
- Update effectively with relevant product information and order tracking.
- Support sales representatives with excellent communication and coordinate sales-related activities.
About you:
- Previous experience within a similar role – wholesale, office administration or working on a warehouse and order management system is advantageous.
- Technical proficiency. Competent working with Excel, standard IT packages and office software. WMS - Orderwise or similar platform.
- Excellent verbal and written communication skills for interaction with customers and colleagues.
- Organizational skills and an ability to prioritise tasks and manage time efficiently.
- Problem-solving skills.
- Able to maintain high levels of accuracy in a fast-paced environment.
- Keen eye for detail.
- Ability to work as part of a small team and build strong internal relationships with co-workers.
- Pro-active and confident working individually.
What you’ll get:
- A competitive salary.
- Company Pension Scheme.
- Support in role relevant training.
- Full-time contract – paid holidays.
- Easy commute – 7-minute walk to train station / free parking.
If you love helping customers and are looking for a challenge with the opportunity of progression please apply and include a covering letter with your application, highlighting the best souvenir you ever bought/received. If you are interested in applying for the role, please do so by 4th May and supply a detailed CV with your salary expectations.
Sales Co-Ordinator employer: Eurostick
Contact Detail:
Eurostick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Co-Ordinator
✨Tip Number 1
Get to know the company inside out! Research Eurostick, their products, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! As a Sales Co-Ordinator, you'll need to be on top of your game when it comes to talking to customers and colleagues. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at Eurostick. Don’t forget to highlight your customer service experience!
We think you need these skills to ace Sales Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Co-Ordinator role. Highlight your relevant experience in sales order processing, customer service, and any technical skills you have with digital platforms. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and mention that memorable souvenir you’ve bought or received. This personal touch will help us see your personality and enthusiasm for the role.
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written communication skills. Keep it clear, concise, and engaging – we want to feel your energy through your words!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Eurostick
✨Know Your Stuff
Before the interview, make sure you understand Eurostick's products and their market. Familiarise yourself with their brand and think about how your skills can contribute to their sales process. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Off Your Organisational Skills
As a Sales Co-Ordinator, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure everything runs smoothly, especially in a fast-paced environment.
✨Communicate Like a Pro
Since you'll be the main communication link between various teams and customers, practice clear and concise communication. During the interview, demonstrate your verbal and written skills by articulating your thoughts well. You might even want to prepare a few questions to ask them about their communication processes.
✨Emphasise Problem-Solving Abilities
Be prepared to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your problem-solving skills and your ability to maintain accuracy under pressure. This will reassure them that you can handle the variety and unpredictability of the role.