At a Glance
- Tasks: Ensure quality standards in rail travel and drive continuous improvement initiatives.
- Company: Join Eurostar, a leader in sustainable rail travel across Europe.
- Benefits: Enjoy travel perks, competitive pension, and ongoing training opportunities.
- Other info: Hybrid working available; apply early as roles may close sooner.
- Why this job: Be part of a passionate team making a real impact on the future of rail.
- Qualifications: Engineering background with ISO9001 experience and bilingual in English and French.
The predicted salary is between 40000 - 50000 € per year.
At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile. An exciting opportunity awaits you as Quality Engineer in our Rolling Stock team.
The Quality Engineer will be integral in assisting the UK & Continental Quality Manager in ensuring alignment with BS EN ISO9001 (QMS) and ECM requirements (regulation (EU) 2019/779). This is a permanent role based at our Temple Mills depot in Leyton. Hybrid working is available, with the expectation you attend site 4 days per week.
We’re looking for someone to:
- Conduct internal audits in line with ISO 9001 and ECM legislation, and manage post-audit action plans.
- Oversee non-conformance processes within the Rolling Stock domain, identifying issues, tracking actions, and reporting KPIs.
- Monitor compliance with Quality Management Systems (QMS) and ECM requirements through inspections and process checks.
- Support the implementation of quality assurance practices and provide training on ISO 9001 and ECM standards.
- Engage with staff and managers to ensure procedures are followed and quality issues are addressed effectively.
- Create management reports for periodic quality and safety reviews, and maintain traceability of audit documentation.
- Drive continuous improvement initiatives and manage quality-related projects and systems (e.g. TMI App, Qualishare).
You’ll need:
- Excellent knowledge of the railway industry, an engineering background, and experience leading internal audits against ISO9001.
- Fluency in both English and French, written and spoken.
- A bachelor’s degree in engineering (or equivalent experience) plus ISO9001 Lead Auditor specialisation.
- Minimum 5 years’ experience in quality management, continuous improvement, and autonomous execution of duties.
- Advanced expertise in ISO9001, auditing, quality issue management, CAPA/root cause analysis, and problem‑solving tools (8D, 5 Whys).
- Strong understanding of ECM requirements, the Process Approach, and the PDCA cycle.
- Advanced relationship‑management skills.
We’re constantly working to create a bright future for our company and our colleagues. That’s why we offer a wide range of brilliant benefits, including:
- Travel benefits that can be used for both work and play including 75% off underground network from Day 1.
- Competitive defined benefit pension scheme.
- Free Eurostar tickets.
- Discounted Eurostar tickets for friends and family.
- Ongoing training and development.
- Lots of other exclusive deals, discounts and perks.
If you think you’ve got what it takes to help us make Eurostar bigger and better than ever before then we’d love to hear from you. At Eurostar we believe in giving everyone an equal chance. We actively encourage applications from talented individuals regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, whether you’re pregnant or on maternity leave. Your individuality is your strength, and we want a diverse team that reflects the world we live in.
Quality Engineer employer: Eurostar
At Eurostar, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and sustainability. As a Quality Engineer at our Temple Mills depot in Leyton, you'll enjoy hybrid working options, competitive benefits including substantial travel discounts, and a commitment to your professional growth through ongoing training and development. Join us in shaping the future of rail travel while being part of a passionate team dedicated to excellence and continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former Eurostar employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on ISO 9001 and ECM requirements. We want to see that you know your stuff, so be ready to discuss how your experience aligns with what Eurostar is looking for.
✨Tip Number 3
Show your passion for quality management! During interviews, share specific examples of how you've driven continuous improvement in past roles. This will help us see how you can contribute to Eurostar's mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Eurostar team.
We think you need these skills to ace Quality Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Engineer role. Highlight your experience with ISO 9001 and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality management in the railway industry and how you can contribute to our mission at Eurostar. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved processes or resolved quality issues in the past. We love seeing results and impact!
Apply Early!:Don’t wait until the last minute to apply! We encourage you to submit your application through our website as soon as possible. The sooner we see your application, the better your chances of joining our amazing team!
How to prepare for a job interview at Eurostar
✨Know Your Standards
Make sure you brush up on ISO 9001 and ECM requirements before the interview. Being able to discuss these standards confidently will show that you’re not just familiar with them, but that you can apply them in real-world scenarios.
✨Showcase Your Experience
Prepare specific examples from your past roles where you’ve led internal audits or managed quality issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Engage with the Team
Since the role involves working closely with staff and managers, be ready to discuss how you’ve successfully engaged teams in the past. Think of ways you’ve fostered collaboration and addressed quality issues effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about Eurostar’s quality management practices and continuous improvement initiatives. This shows your genuine interest in the company and helps you understand how you can contribute to their goals.
