At a Glance
- Tasks: Be the voice of Eurostar, handling customer inquiries across various platforms.
- Company: Join a leading travel brand with a friendly and dynamic team.
- Benefits: Enjoy hybrid work, travel perks, and ongoing training support.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a difference in customer experiences while exploring the world.
- Qualifications: Fluent in English, with additional languages preferred and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Eurostar is seeking a Customer Care Advisor for a 12-month fixed-term contract at our Ashford contact centre.
You will be the voice of the brand, handling bookings, aftersales, product inquiries and customer complaints, across phone, email, social media and live chat.
The role includes training, regular support and performance targets within a friendly, fast-paced environment.
The ideal candidate has excellent English and ideally additional French/Dutch/German, with strong communication, time
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Bilingual Customer Care Advisor — Hybrid & Travel Perks in Ashford employer: Eurostar
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