Quality Engineer in London

At Eurostar, we’re fuelling the future of rail travel – operating in five countries and sparking new opportunities for travellers. But our trains connect much more than just people and places. They’re helping us build a greener, more inclusive future for everyone. Join us and you’ll be part of a passionate team which always goes the extra mile.

An exciting opportunity awaits you as Quality Engineer in our Rolling Stock team. The Quality Engineer will be integral in assisting the UK & Continental Quality Manager in ensuring alignment with BS EN ISO9001 (QMS) and ECM requirements (regulation (EU) 2019/779). This is a permanent role based at our Temple Mills depot in Leyton. Hybrid working is available, with the expectation you attend site 4 days per week.

We’re looking for someone to:

• Conduct internal audits in line with ISO 9001 and ECM legislation, and manage post-audit action plans.
• Oversee non-conformance processes within the Rolling Stock domain, identifying issues, tracking actions, and reporting KPIs.
• Monitor compliance with Quality Management Systems (QMS) and ECM requirements through inspections and process checks.
• Support the implementation of quality assurance practices and provide training on ISO 9001 and ECM standards.
• Engage with staff and managers to ensure procedures are followed and quality issues are addressed effectively.
• Create management reports for periodic quality and safety reviews, and maintain traceability of audit documentation.
• Drive continuous improvement initiatives and manage quality-related projects and systems (e.g. TMI App, Qualishare).

You’ll need:

• Excellent knowledge of the railway industry, an engineering background, and experience leading internal audits against ISO9001.
• Fluency in both English and French, written and spoken.
• A bachelor’s degree in engineering (or equivalent experience) plus ISO9001 Lead Auditor specialisation.
• Minimum 5 years’ experience in quality management, continuous improvement, and autonomous execution of duties.
• Advanced expertise in ISO9001, auditing, quality issue management, CAPA/root cause analysis, and problem‑solving tools (8D, 5 Whys).
• Strong understanding of ECM requirements, the Process Approach, and the PDCA cycle.
• Advanced relationship‑management skills.

We’re constantly working to create a bright future for our company and our colleagues. That’s why we offer a wide range of brilliant benefits, including:

• Travel benefits that can be used for both work and play including 75% off underground network from Day 1.
• Competitive defined benefit pension scheme.
• Free Eurostar tickets.
• Discounted Eurostar tickets for friends and family.
• Ongoing training and development.
• Lots of other exclusive deals, discounts and perks.

If you think you’ve got what it takes to help us make Eurostar bigger and better than ever before then we’d love to hear from you. At Eurostar we believe in giving everyone an equal chance. We actively encourage applications from talented individuals regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, whether you’re pregnant or on maternity leave. Your individuality is your strength, and we want a diverse team that reflects the world we live in.