Customer Care Advisor – Hybrid, Travel Perks in Aylesford

Customer Care Advisor – Hybrid, Travel Perks in Aylesford

Aylesford Full-Time 25000 - 28500 Β£ / year (est.) No working from home possible
Eurostar International

At a Glance

  • Tasks: Assist customers with bookings and inquiries, ensuring a positive experience.
  • Company: Join Eurostar, a leading travel company with a vibrant team culture.
  • Benefits: Enjoy hybrid work, travel perks, and ongoing training opportunities.
  • Other info: Fast-paced environment with a focus on personal and team success.
  • Why this job: Be part of a dynamic team and help travellers enjoy their journeys.
  • Qualifications: Fluent in English; skills in French, Dutch, or German are a plus.

The predicted salary is between 25000 - 28500 Β£ per year.

Eurostar International is seeking a Customer Care Advisor for a 12-month fixed-term contract at our Ashford contact centre.

You will handle customer bookings, aftersales, product inquiries and complaints, delivering an engaging and positive customer experience.

Language skills in English plus French, Dutch or German are highly valued.

You will join a friendly, fast-paced team with a comprehensive induction and ongoing training to help you meet individual and team KPIs, while upholding Eurostar’s

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Customer Care Advisor – Hybrid, Travel Perks in Aylesford employer: Eurostar International

Eurostar International is an exceptional employer, offering a dynamic work environment in the heart of London. With a strong focus on employee development, we provide ongoing training and unique benefits such as travel discounts, making this role not only rewarding but also enriching for your career. Join us to be part of a collaborative culture that values your contributions and supports your professional growth.

Eurostar International

Contact Details:

Eurostar International Recruitment Team

We think you need these skills to ace Customer Care Advisor – Hybrid, Travel Perks in Aylesford

Communication Skills
Attention to Detail
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Customer Service Skills