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For Companies At a Glance
- Tasks: Manage quality issues and support customer visits while driving continuous improvement.
- Company: Join Eurostampa, a family-owned Italian printing company with nearly 60 years of expertise.
- Benefits: Enjoy a full-time role with an early finish on Fridays and opportunities for growth.
- Why this job: Be part of a team committed to excellence and innovation in high-quality packaging solutions.
- Qualifications: Experience in quality control is preferred; strong communication skills and attention to detail are essential.
- Other info: This role offers a chance to make a real impact in a reputable company.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Eurostampa, founded in 1966, is a family-owned Italian printing company renowned for nearly 60 years of expertise in premium labels for the wine, spirits, food, and cosmetics industries worldwide. As a leader in high-quality packaging solutions, we are committed to excellence, innovation, and superior service. In 2011, as part of our growth strategy in the UK, Eurostampa acquired Gilmour & Dean LTD, a prestigious Glasgow-based company, established in 1846. Today, we continue to build on this rich heritage, delivering outstanding products with precision and care.
We are looking for a detail-oriented External Quality Coordinator to manage quality issues, support customer visits, and drive continuous improvement. Experience in quality control and strong communication skills are key. If you are proactive and ready to make a difference, apply now!
Key Responsibilities:
- Manage Customer Quality framework and manage customer quality complaints following standard operating procedures.
- Support customer visits where required offering technical support.
- Enhance, develop, and maintain the Internal/External non-conformance framework.
- Support the Quality Manager in all capacities.
- Create and facilitate Toolbox Talks & One Point Lessons for department awareness across the business.
- Lead by example supporting all Health & Safety, Quality, Compliance and Environmental matters.
- Participate in out-of-specification and failure investigations and recommend corrective/preventative actions.
- Communicate effectively to all internal stakeholders.
- Manage and support customer queries, improvement projects and non-conformances raised.
- Actively participate in meetings regarding quality and continuous improvement.
- Chair Quality related meetings where appropriate to set required focus of the business to improve external Quality.
- Quarantine non-conforming products and assist in resort process.
- Set regular update meetings providing information of findings, issues, and actions.
- Provide support and communication of quality issues to key stakeholders.
- Understand customer specifications and tolerances.
What We’re Looking For:
- Previous experience in quality control or a related field is preferred.
- Print industry experience preferred but not essential.
- Proficient in Microsoft Office.
- Advanced excel knowledge preferred but not essential.
- Strong communication skills both verbal and written.
- Experience in customer facing roles preferred.
- Strong attention to detail and ability to identify defects or deviations from specifications.
- Ability to think on your feet and problem solve, agile in your thinking.
- Experience in BRC/ISO framework is preferred but not essential.
Full time, 37 hours per week (Monday to Friday) with an early finish on Friday! Ready to be part of our growing team? Click ‘Apply Now’ and take the next step in your career with Eurostampa!
Due to the high level of applications received, only shortlisted candidates will be contacted.
External Quality Coordinator employer: Eurostampa UK
Contact Detail:
Eurostampa UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land External Quality Coordinator
✨Tip Number 1
Familiarise yourself with the specific quality control standards and frameworks relevant to the printing industry, such as BRC or ISO. This knowledge will not only help you understand the role better but also demonstrate your commitment to quality during interviews.
✨Tip Number 2
Prepare examples from your past experiences where you've successfully managed quality issues or improved processes. Being able to discuss these situations in detail will showcase your problem-solving skills and proactive approach.
✨Tip Number 3
Brush up on your communication skills, especially in a customer-facing context. Practice articulating complex quality concepts in simple terms, as this will be crucial when supporting customer visits and addressing their concerns.
✨Tip Number 4
Network with professionals in the quality control field, particularly those within the printing industry. Engaging with others can provide insights into the role and may even lead to referrals or recommendations for your application.
We think you need these skills to ace External Quality Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in quality control and any customer-facing roles. Emphasise your attention to detail and problem-solving skills, as these are crucial for the External Quality Coordinator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with Eurostampa's commitment to quality and continuous improvement.
Highlight Relevant Skills: In your application, be sure to mention your proficiency in Microsoft Office and any experience you have with BRC/ISO frameworks. If you have advanced Excel skills, make this clear as it is preferred for the role.
Show Enthusiasm for the Role: Convey your passion for quality management and your eagerness to contribute to Eurostampa's success. Mention your proactive approach and readiness to support customer visits and quality initiatives.
How to prepare for a job interview at Eurostampa UK
✨Know the Company Inside Out
Before your interview, make sure to research Eurostampa thoroughly. Understand their history, values, and the industries they serve. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in quality control or related fields. Use specific examples to demonstrate how your skills align with the responsibilities of the External Quality Coordinator role, especially in managing customer quality complaints and supporting continuous improvement.
✨Showcase Your Communication Skills
Since strong communication skills are key for this role, practice articulating your thoughts clearly and confidently. Be ready to explain how you've effectively communicated with stakeholders in past roles, particularly in customer-facing situations.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific quality issues or customer complaints. Think of examples from your past where you successfully identified problems and implemented solutions, showcasing your ability to think on your feet.
