At a Glance
- Tasks: Support and engineer MAM and post-production platforms for WBD Sports across Europe.
- Company: Join Warner Bros. Discovery, a leader in media and entertainment.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with minimal travel and on-call rotation.
- Why this job: Be part of a dynamic team shaping the future of sports broadcasting.
- Qualifications: Degree in Technology or Engineering; experience in broadcast technology support required.
The predicted salary is between 60000 - 80000 £ per year.
Your new role
As part of the Global Technology & Operations team, this role is focused on WBD Sports, supporting the hybrid on‑premises and cloud infrastructure across Europe.
You will provide Tier 2 support and engineering expertise for MAM and post‑production platforms, collaborating with teams in London, Paris and across all markets.
Responsibilities
- Manage tickets escalated from Level 0 and Level 1 support teams
- Coordinate incident and problem follow‑up with internal and external teams
- Follow up on platform day‑to‑day operations with the support Tier 1
- Plan maintenance activities
- Upgrade phases and reboot action coordination
- Monitor and maintain the overall health and performance of the platform
- Collaborate with Tier 3 engineering team
- Gather workflow requirements from WBDSports, TNT Sports, and Eurosport offices
- Produce workflow, project and engineering documentation
- Design centralized workflows across MAM and post‑production platforms
- Support users through change management and new project implementation
Qualifications
- Degree in Technology, Engineering, Broadcast, or a related field
- Fluent written and spoken English
- French language skills are desirable
- Strong communication skills
- Adaptability to work in a fast‑paced and continuously changing environment
- Ability to perform effectively under pressure, especially when supporting live events
- Self‑motivated and collaborative team player committed to high‑quality customer service
- Excellent troubleshooting, analytical and problem‑solving skills
- Minimum of 3 years of experience in broadcast technology support or engineering
- Experience in sports, news, production and documentary environments
- Experience with MAM and post‑production tools
- Extensive broadcast technical background (IP video 2110, AES 67, NMOS, video and audio formats and codecs)
- Good understanding of IT technologies and associated challenges (network, virtualization, storage, cloud services, security)
- Monitor emerging technologies and industry trends to keep systems efficient, scalable and aligned with business growth
- Nice to have
- Basic scripting and development skills
- Knowledge of AWS services
- Knowledge of microservices architecture
- General (Work Conditions)
- Work on shift (evening and weekend)
- Night work may be required depending on live events
- On‑call rotation
- Based in London, UK
- Minimal travel expected
- Permanent contract
- Hybrid Working
This role is advertised as a hybrid work model, combining remote and in‑office work, following our current company policy and to be agreed with your Line Manager.
Subject to applicable laws, WBD reserves the right to change this working agreement where essential to business needs and upon reasonable notice to you.
Championing Inclusion at WBD
Warner Bros.
Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences.
Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
#J-18808-Ljbffr
Engineer MAM, PostProduction employer: Eurosport
Warner Bros. Discovery is an exceptional employer, offering a dynamic work environment in London that fosters collaboration and innovation within the Global Technology & Operations team. With a strong commitment to employee growth, you will have access to hybrid working arrangements, opportunities for professional development, and a culture that champions inclusion and diversity, making it a rewarding place to advance your career in broadcast technology.
