At a Glance
- Tasks: Connect with businesses, introduce safety services, and nurture client relationships.
- Company: Join Eurosafe Compliance Ltd, a team that values safety and integrity.
- Benefits: Competitive salary, uncapped commission, private healthcare, and 28 days leave.
- Other info: Enjoy a supportive environment with training and career growth opportunities.
- Why this job: Make a real impact by helping clients find the right solutions.
- Qualifications: Strong communication skills and a proactive attitude; sales experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Are you passionate about delivering exceptional customer service? Do you enjoy building strong relationships and turning opportunities into meaningful results? If you’re a positive, motivated individual who loves helping people and exceeding expectations, we’d love to hear from you.
We’re looking for an Onboarding Advisor to join our growing team at Eurosafe Compliance Ltd. This role will be initially based at our temporary home in Arena Court, Attercliffe (Sheffield, S9).
In this role, you will connect with businesses responsible for building maintenance, introduce them to our range of safety services, and help them find the right solutions for their needs. You will manage and nurture relationships from initial contact to successful conversion, ensuring a smooth and professional experience for every client. This is a proactive, customer-focused position ideal for someone with strong communication skills and a genuine desire to help clients.
While previous sales experience is an advantage, it’s not essential as full training will be provided to help you build your confidence and expertise.
What You’ll Be Doing
- Using an existing property database to identify decision-makers responsible for maintenance
- Contacting potential clients via phone and email to introduce Eurosafe’s services
- Preparing and issuing quotations, following up to secure opportunities
- Accurately updating our in-house CRM system
- Responding to customer enquiries professionally and efficiently
- Attending training and client meetings as required
- Working towards a personal sales target
- Taking ownership of your workload and ensuring deadlines are met
- Developing Key Target Accounts
- Prospecting new opportunities
What You’ll Bring
- Motivation to achieve targets and drive results
- Confidence in communicating by phone and email
- Strong attention to detail and organisational skills
- A professional, team-oriented attitude
- Honesty, reliability, and a proactive approach to work
- Sales or outbound calling experience is beneficial but not essential — we’ll provide full training and support to help you succeed.
Why Choose Eurosafe?
At Eurosafe, you’ll be part of a team that values safety, service, and integrity in everything we do. You’ll receive the support, tools, and training to grow your skills and build a rewarding long-term career. If you’re ready to join a company that values your contribution, invests in your future, and supports your professional growth, apply today and start your journey with Eurosafe.
Benefits include:
- Competitive salary with uncapped commission
- Annual reviews with a transparent performance-based pay structure
- 28 days annual leave (including bank holidays), increasing with service up to an additional 8 days
- Private medical healthcare (including dental, optical, physiotherapy and mental health cover)
- Company pension scheme
- Smart casual dress code
- On-site parking and free tea/coffee facilities
- Company events and development opportunities
- No weekend or bank holiday work (unless by prior agreement)
To apply for this role please send your CV and a covering letter to...
Onboarding Advisor in Sheffield employer: Eurosafe Solutions Limited
At Eurosafe Compliance Ltd, we pride ourselves on fostering a supportive and dynamic work environment where your contributions are valued. As an Onboarding Advisor, you'll benefit from comprehensive training, competitive salary with uncapped commission, and opportunities for professional growth, all while enjoying a smart casual dress code and a focus on work-life balance with no weekend or bank holiday work. Join us in Sheffield and be part of a team that prioritises safety, service, and integrity, ensuring you have the tools and support to build a rewarding career.
Contact Details:
Eurosafe Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Onboarding Advisor in Sheffield
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Eurosafe Solutions Limited. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Eurosafe Solutions Limited before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Onboarding Advisor in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Eurosafe Solutions Limited:Your cover letter is your chance to shine! Tell us why you want to work at Eurosafe Solutions Limited specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Eurosafe Solutions Limited!
How to prepare for a job interview at Eurosafe Solutions Limited
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
