Reception & Support Coordinator
Reception & Support Coordinator

Reception & Support Coordinator

Bournemouth Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage front-of-house duties, travel coordination, and administrative support for the team.
  • Company: European Cargo Limited is a top air freight and logistics provider in Europe.
  • Benefits: Enjoy a friendly work environment, employee perks, and opportunities for growth.
  • Why this job: Join a dynamic role with a respected company and make a real impact.
  • Qualifications: Previous support experience preferred; strong communication and organisational skills required.
  • Other info: Training provided for DSE assessments; must pass background checks.

The predicted salary is between 28800 - 43200 £ per year.

About Us

European Cargo Limited is a leading provider of air freight and logistics solutions across Europe and beyond. With a strong reputation for reliability, innovation, and professionalism, we continue to grow and evolve. We are now seeking a capable and motivated Reception & Support Coordinator to manage a range of front-of-house, travel, administrative, and health & safety functions in support of the wider team.

Role Overview

This is a diverse and hands-on role combining receptionist duties, executive team support, travel coordination, and DSE (Display Screen Equipment) assessments. You’ll be the first point of contact for visitors and staff, while also ensuring smooth day-to-day administrative operations and supporting our leadership team.

Key Responsibilities

  • Reception & Front-of-House:
    • Greet and welcome all visitors professionally
    • Answer and direct incoming phone calls and emails
    • Manage meeting room bookings and maintain a presentable reception area
    • Handle incoming mail, deliveries, and general office enquiries
  • Travel & Accommodation (Hotac & Travel):
    • Coordinate domestic and international travel arrangements for staff and executives
    • Book flights, hotels, and transfers while ensuring cost-efficiency
    • Maintain accurate records of all bookings and itineraries
  • DSE Assessments:
    • Conduct workstation assessments in line with DSE regulations
    • Provide recommendations and support to ensure employee wellbeing
    • Maintain assessment records and follow up on adjustments
  • Team Support:
    • Assist with calendar management, scheduling, and meeting coordination
    • Prepare documents, presentations, and reports as needed
    • Provide ad hoc project and administrative support to executive leaders and managers

What We’re Looking For

  • Previous experience in a similar multi-functional support role (preferred)
  • Excellent communication skills, both written and verbal
  • Professional, friendly, and proactive attitude
  • Highly organised with strong multitasking abilities
  • Proficient in Microsoft Office (Word, Excel, Outlook)
  • Discretion when handling confidential information
  • Familiarity with DSE assessments is a benefit (training will be provided)

Why Join Us?

  • Friendly and collaborative work environment
  • Varied, dynamic role with room to grow
  • Employee benefits and company perks
  • Be part of a respected, growing European logistics business
  • Right to live and work in the UK
  • Ability to pass Company background and criminal record checks

How to Apply

Please email your CV and a short cover letter to recruitment@european.aero
Use the subject line: “Reception & Support Coordinator Application – [Your Name]”

We look forward to welcoming you to the team!

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Reception & Support Coordinator employer: european

European Cargo Limited is an excellent employer, offering a friendly and collaborative work environment where employees can thrive in a dynamic role that combines various responsibilities. With a strong focus on employee wellbeing and growth opportunities, the company provides comprehensive benefits and perks, making it an attractive place for those seeking meaningful and rewarding employment in the logistics sector.
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Contact Detail:

european Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception & Support Coordinator

Tip Number 1

Familiarise yourself with the logistics industry, especially air freight and travel coordination. Understanding the basics of how these sectors operate will help you speak confidently during interviews and demonstrate your genuine interest in the role.

Tip Number 2

Practice your communication skills, as this role requires excellent verbal and written abilities. Consider role-playing common reception scenarios with a friend to build your confidence in greeting visitors and handling inquiries.

Tip Number 3

Get comfortable with Microsoft Office tools, particularly Excel and Outlook. You might want to explore online tutorials or courses to sharpen your skills, as proficiency in these applications is crucial for managing schedules and travel arrangements.

Tip Number 4

Research DSE assessments and their importance in workplace health and safety. Even if you haven't conducted them before, showing that you understand their significance can set you apart from other candidates and demonstrate your proactive approach.

We think you need these skills to ace Reception & Support Coordinator

Excellent Communication Skills
Professional Attitude
Multitasking Abilities
Organisational Skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Customer Service Skills
Attention to Detail
Discretion and Confidentiality
Travel Coordination
Meeting Coordination
Time Management
Problem-Solving Skills
Familiarity with DSE Assessments
Team Support Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Reception & Support Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Compelling Cover Letter: Write a short cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle reception duties, travel coordination, and administrative support.

Highlight Relevant Experience: In your CV, emphasise any previous roles that involved multi-functional support, communication skills, and organisation. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.

Follow Application Instructions: Make sure to email your CV and cover letter to the specified address, using the correct subject line. Double-check for any spelling or grammatical errors before sending your application to ensure professionalism.

How to prepare for a job interview at european

Research the Company

Before your interview, take some time to learn about European Cargo Limited. Understand their services, values, and recent developments in the logistics industry. This knowledge will help you tailor your answers and show genuine interest.

Prepare for Common Questions

Anticipate questions related to your experience in multi-functional support roles. Be ready to discuss how you've managed reception duties, coordinated travel, or conducted DSE assessments in the past. Use specific examples to illustrate your skills.

Showcase Your Communication Skills

As a Reception & Support Coordinator, excellent communication is key. During the interview, demonstrate your verbal and written communication abilities. Practice clear and concise responses, and don’t hesitate to ask for clarification if needed.

Highlight Your Organisational Skills

This role requires strong multitasking and organisational abilities. Be prepared to discuss how you prioritise tasks, manage schedules, and maintain records. Sharing examples of how you've successfully handled multiple responsibilities will impress your interviewers.

Reception & Support Coordinator
european
Location: Bournemouth
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