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- Tasks: Lead a team to deliver exceptional people administration services and improve processes.
- Company: Join ETEL, a forward-thinking organisation focused on colleague experience.
- Benefits: Competitive salary, professional development, and opportunities for national travel.
- Other info: Dynamic role with opportunities for innovation and process improvement.
- Why this job: Make a real impact on employee experiences while championing service excellence.
- Qualifications: Experience in HR or administration, strong leadership, and organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced People Administration Manager to lead and develop our People Administration function at ETEL. Reporting to the Head of Recruitment, this role ensures the consistent, accurate and efficient delivery of people‑related administrative services across the organisation. You’ll play a key role in enabling an exceptional colleague experience across the entire employee lifecycle, acting as a central point of coordination for people data, systems, processes and workflows. Leading a small team, you’ll champion service excellence, continuous improvement, confidentiality and alignment with ETEL’s values. Based at our central offices in Letchworth this role will also involve occasional national travel.
In this role, you will:
- Lead, coach and develop a team of People Administrators, creating a positive, high‑performance and service‑focused culture
- Manage workload planning, service coverage and resource allocation during peak periods
- Oversee the end‑to‑end administration of people processes, ensuring accuracy, consistency and compliance with company standards
- Act as the main point of contact for people administration queries, escalating only when appropriate
- Process senior contracts, offers and confidential documentation with the highest level of discretion
- Review, streamline and improve administrative processes to create scalable and efficient ways of working
- Explore and implement opportunities for automation, digital tools and AI‑enabled solutions in collaboration with Technology teams
- Ensure people data is accurate, complete and up to date across all systems
- Produce management information, dashboards and reports for the People function and wider stakeholders
- Support people‑related projects, including documentation, reporting, tracking actions and governance
- Process monthly and ad‑hoc invoices relating to people services such as Occupational Health and legal support
- Ensure all processes meet audit requirements, data protection standards and internal policies
You’ll be a proactive and organised people professional with:
- Experience leading or coordinating an administration team
- Background in a people, HR, administration or service delivery environment
- Strong leadership skills with the ability to motivate and develop others
- Excellent organisational skills and the ability to prioritise competing demands
- A high level of attention to detail and commitment to accuracy
- Confidence working with HR systems, data, digital tools and technology
- A curious mindset with a passion for process improvement and innovation
- Strong communication skills and the ability to build trusted relationships
- A calm, solutions‑focused approach and a commitment to excellent service
- High levels of professionalism, discretion and integrity
People Administration Manager in Letchworth employer: EUROPEAN TYRE ENTERPRISE LIMITED
Contact Detail:
EUROPEAN TYRE ENTERPRISE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administration Manager in Letchworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and administration fields. Let them know you're on the lookout for opportunities, and don’t hesitate to ask for introductions or referrals. Personal recommendations can really give you an edge!
✨Tip Number 2
Prepare for interviews by researching ETEL and its values. Understand their approach to people administration and think about how your experience aligns with their goals. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've developed teams and improved processes in previous roles. Highlighting your ability to create a high-performance culture will resonate well with hiring managers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at ETEL. Good luck!
We think you need these skills to ace People Administration Manager in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Administration Manager role. Highlight your leadership experience and any relevant achievements in people administration to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values at ETEL. Be genuine and let your personality come through.
Showcase Your Process Improvement Skills: Since we value continuous improvement, share examples of how you've streamlined processes or implemented new tools in your previous roles. We love seeing innovative thinking in action!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at EUROPEAN TYRE ENTERPRISE LIMITED
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a People Administration Manager. Brush up on your knowledge of HR systems, data management, and process improvement. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the role, but that you can excel in it.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to talk about your leadership style and how you've successfully developed others in previous positions. Share specific instances where you’ve motivated your team or improved service delivery, as this will demonstrate your capability to foster a high-performance culture.
✨Be Process-Oriented
Highlight your experience with streamlining processes and implementing improvements. Discuss any tools or methodologies you’ve used to enhance efficiency, especially if they relate to automation or digital solutions. This will resonate well with the company’s focus on continuous improvement and innovation.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the current challenges the People Administration function faces or how they envision the role evolving. This shows your genuine interest in the position and helps you assess if the company aligns with your values.