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- Tasks: Lead a team to deliver exceptional people administration services and improve processes.
- Company: Join ETEL, a forward-thinking organisation focused on colleague experience.
- Benefits: Competitive salary, professional development, and opportunities for national travel.
- Other info: Dynamic role with opportunities for growth and a focus on service excellence.
- Why this job: Make a real impact on employee experiences and drive innovation in HR processes.
- Qualifications: Experience in HR or administration, strong leadership, and organisational skills.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an experienced People Administration Manager to lead and develop our People Administration function at ETEL. Reporting to the Head of Recruitment, this role ensures the consistent, accurate and efficient delivery of people‐related administrative services across the organisation. You'll play a key role in enabling an exceptional colleague experience across the entire employee lifecycle, acting as a central point of coordination for people data, systems, processes and workflows. Leading a small team, you'll champion service excellence, continuous improvement, confidentiality and alignment with ETEL's values. Based at our central offices in Letchworth, this role will also involve occasional national travel.
In this role, you will:
- Lead, coach and develop a team of People Administrators, creating a positive, high‐performance and service‐focused culture
- Manage workload planning, service coverage and resource allocation during peak periods
- Oversee the end‐to‐end administration of people processes, ensuring accuracy, consistency and compliance with company standards
- Act as the main point of contact for people administration queries, escalating only when appropriate
- Process senior contracts, offers and confidential documentation with the highest level of discretion
- Review, streamline and improve administrative processes to create scalable and efficient ways of working
- Explore and implement opportunities for automation, digital tools and AI‐enabled solutions in collaboration with Technology teams
- Ensure people data is accurate, complete and up to date across all systems
- Produce management information, dashboards and reports for the People function and wider stakeholders
- Support people‐related projects, including documentation, reporting, tracking actions and governance
- Process monthly and ad‐hoc invoices relating to people services such as Occupational Health and legal support
- Ensure all processes meet audit requirements, data protection standards and internal policies
You'll be a proactive and organised people professional with:
- Experience leading or coordinating an administration team
- Background in a people, HR, administration or service delivery environment
- Strong leadership skills with the ability to motivate and develop others
- Excellent organisational skills and the ability to prioritise competing demands
- A high level of attention to detail and commitment to accuracy
- Confidence working with HR systems, data, digital tools and technology
- A curious mindset with a passion for process improvement and innovation
- Strong communication skills and the ability to build trusted relationships
- A calm, solutions‐focused approach and a commitment to excellent service
- High levels of professionalism, discretion and integrity
People Administration Manager in Letchworth Garden City employer: EUROPEAN TYRE ENTERPRISE LIMITED
Contact Detail:
EUROPEAN TYRE ENTERPRISE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Administration Manager in Letchworth Garden City
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and people administration space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching ETEL’s values and culture. Think about how your experience aligns with their mission. We want you to showcase not just your skills but also how you can contribute to creating that exceptional colleague experience they’re after.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership style and how you’ve improved processes in past roles. This will help you feel more confident when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. Let’s get you that People Administration Manager role!
We think you need these skills to ace People Administration Manager in Letchworth Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Administration Manager role. Highlight your leadership experience and any relevant achievements in people administration to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our values at ETEL. Be genuine and let your personality come through.
Showcase Your Attention to Detail: In a role where accuracy is key, we want to see that you pay attention to the little things. Double-check your application for typos or errors before hitting send – it shows professionalism and care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and allows us to process it efficiently. Plus, it’s super easy!
How to prepare for a job interview at EUROPEAN TYRE ENTERPRISE LIMITED
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a People Administration Manager. Familiarise yourself with ETEL's values and how they align with your own experiences in HR and administration. This will help you articulate how you can contribute to their goals.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and provide examples of how you've successfully motivated and developed others in previous positions. Highlight any specific achievements that demonstrate your ability to create a high-performance culture.
✨Be Process Savvy
ETEL is looking for someone who can streamline processes and implement improvements. Come ready with ideas on how you’ve enhanced administrative workflows in the past. Discuss any experience you have with automation or digital tools, as this will show your proactive approach to efficiency.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you build trusted relationships within teams and with stakeholders, as well as how you handle people-related queries effectively.