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- Tasks: Provide hands-on IT support across hardware, software, and network systems.
- Company: Join a leading global semiconductor company with a dynamic team.
- Benefits: Competitive pay, contract role, and opportunities for skill development.
- Why this job: Make a real impact by ensuring smooth operations in a complex tech environment.
- Qualifications: Strong troubleshooting skills and excellent communication abilities required.
- Other info: Great chance to work on global IT projects and enhance your career.
The predicted salary is between 36000 - 60000 £ per year.
IT Support Engineer – Onsite / 2nd Line / Inside IR35
We\’re supporting a leading global semiconductor company in their search for an IT On-Site Support Engineer to join their team on a contract basis. You\’ll play a key role in providing hands-on technical support across hardware, software, and network systems, ensuring smooth day-to-day operations within a complex technical environment.
Responsibilities:
- Maintain, analyse, and troubleshoot IT hardware, software, and networking systems.
- Support incidents, service requests, and VIP users while coordinating with global IT teams.
- Manage installations, upgrades, and decommissioning of laptops, servers, and network equipment.
- Handle printer support, stock control, and IT waste disposal.
- Support conference room and audio/video systems, including setup and maintenance.
- Assist with site-level implementation of global IT projects.
- Provide server room support, including installation and patching.
- Contribute to internal documentation and knowledge base updates.
Requirements:
- Proven experience in on-site IT support or desktop support roles.
- Strong troubleshooting skills across hardware, software, and networking.
- Familiarity with inventory management, device lifecycle, and AV systems.
- Excellent communication and coordination skills with distributed teams.
Keywords:
IT Support / On-Site Engineer / Desktop Support / Hardware / Software / Networking / Server Room / Video Conference / Printer Support / Incident Management / Global IT / Troubleshooting / Inventory Management / Inside IR35
If you are interested in this position, please send a copy of your CV to –
By applying to this role you understand that we may collect your personal data and store and process it on our systems. For more information please see our Privacy Notice https://eu-
IT Support Engineer - Onsite / 2nd Line / Inside IR35 employer: European Tech Recruit
Contact Detail:
European Tech Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer - Onsite / 2nd Line / Inside IR35
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend meetups, and join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your troubleshooting successes and projects. This gives potential employers a taste of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle specific incidents or service requests. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace IT Support Engineer - Onsite / 2nd Line / Inside IR35
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with IT hardware, software, and networking systems. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Show Off Your Communication Skills: Since you'll be coordinating with global IT teams and supporting VIP users, it’s crucial to demonstrate your excellent communication skills. Use examples in your application that show how you’ve effectively communicated in past roles.
Highlight Relevant Experience: If you've managed installations, upgrades, or decommissioning of IT equipment, make sure to mention it! We love seeing candidates who have hands-on experience that aligns with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at European Tech Recruit
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills across hardware, software, and networking. Be ready to discuss specific examples of how you've resolved technical issues in the past, as this will show your hands-on experience and problem-solving abilities.
✨Familiarise Yourself with the Company
Research the semiconductor company and their IT environment. Understanding their products and services can help you tailor your answers and demonstrate your genuine interest in the role. Plus, it’ll give you a leg up when discussing how you can contribute to their global IT projects.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific incidents or service requests. Think about common scenarios you might face as an IT Support Engineer and prepare your responses. This will showcase your ability to think on your feet and apply your knowledge effectively.
✨Show Off Your Communication Skills
Since you'll be coordinating with global IT teams and supporting VIP users, strong communication is key. Practice explaining technical concepts in simple terms, and be ready to demonstrate how you’ve successfully collaborated with distributed teams in the past.